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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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11 results found

  1. Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.

    7 votes

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    1 comment  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. The cashiers should be able to select items from catagories by looking at pictures. Not just text and color

    5 votes

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    0 comments  ·  Hardware  ·  Admin →
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  3. Please add a clock to the KDS screens so the kitchen staff can always easily know what time it is just by glancing at the screens. My screen shows the time as a screensaver when it’s slow, but when we’re busy we just see the tickets with no way to know what the current time is.

    This is useful for rake/out orders that a setup for a specific pickup time. Example “Susan 7:15pm pickup” I should be able to look at the screens and have a small clock somewhere so I can easily keep track of time.

    3 votes

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Please allow CLOVER POS in inventory to assign colors to each item that show that color on the KDS screen. Example: Make it red and it will show on the KDS screen in RED writing. Same with any modifier. This gives expo the opportunity to see when these modifiers and special items such as toast in a separate color to help Efficiency and timing better.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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  5. Please bring back making the mini clover to not timeout to a black screen. I use the mini clover for a un maned micro mart and the screen times out after 30 mins which makes it harder for the customer to make a purchase.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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  6. The printer setup needs a setting to be able to have each Item print out separately instead of having them all print on one bill and adding a line below each print. There is an APP name smart print that allows you to do that on the clover app Market but that APP has way too many bugs.

    2 votes

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    1 comment  ·  Hardware  ·  Admin →
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  7. I think it would make a lot to sense to expand the use of the kiosks to other businesses. For instance, you could use a kiosk to purchase movie tickets and snacks, connect it to a KDS, then snacks could be ready on the way to the movie with less wait.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  8. For Merchants who travel to deliver at-home services or employ their own delivery drivers with COLO, there should be a "car tracking mode" on the Flex that could track drivers on the way to their destinations. It could potentially auto-text the recipient (if they opt-in) and have a KDS integration to show status of delivery including time and distance for a restaurant. This would also be useful reporting for delivery time and time spent at destination averages across industries.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  9. Allow merchants to force customers to provide a phone number when using the Kiosk.

    Currently, the Kiosk only requires customers to provide their name. We need to be able to make customers provide a name and a phone number before they can place an order on the Kiosk.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  10. The ability for Multi-Language support to include Korean. For Clover Flex, Solo and Duo devices

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  11. This can help define backup printers (e.g., in case the Kitchen Printer breaks or goes offline it can send it to the Bar Printer or
    maybe a Clover Flex)

    1 vote

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     ·  0 comments  ·  Hardware  ·  Admin →
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