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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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18 results found

  1. Allow merchants the ability to 86 items via the KDS so kitchen staff can remove an item without having to go to leave the kitchen

    2 votes

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  2. Add sticky label font size change option. The current font is too small.

    2 votes

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  3. Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned

    2 votes

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  4. Make label printers work like any other kitchen printer. They need to be network printers where print labels are used to fire prints. It should support both types of labels, die cut and linerless. Also, labels should be able to be printed from KDS.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Is there anyway to enable a vibration or a pop up on the screen for a server when an order is marked as "ready" or "completed" on the KDS?

    1 vote

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  6. There needs to be automatic alternating order numbers when using multiple workstations. Setting a prefix does very little when the last two numbers are the same. This cost us time and money to deal with this issue on almost a daily basis. I'm happy with Clover overall, but I cannot recommend to anyone due to this. It's confusing that this is still an issue since all other information is shared between all workstations. Please fix this.

    1 vote

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  7. When a new item is added on to an existing order. The new and the old items should all be on the same slip. the new added item should be highlighted on the top and all the old items should be at the bottom. This way the kitchen knows that the new item is part of the same old order and should be packed together. this is from the prespective of a take out restaurant.

    1 vote

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  8. When using KDS, we currently can't turn OFF printing Order Receipts. It either has to be ON (and it shows on the KDS + it prints) OR it is OFF, and it doesn't print or show on the KDS. Please allow paper Order print function to be turned OFF while still allowing the order to show up on KDS. This is really important especially in a QSR environment that does a lot of online orders with 3rd parties but does a lot of in-person pick up. We need to be able to keep the Order Printer function on for online…

    1 vote

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  9. It would be nice to expand the header section of a displayed check/order so that it's more information rich. For example, the order type (For Here or To Go) should go on the first line followed by the customer's name on the following line. There seems to be no one of customizing the header section of a check.

    1 vote

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  10. I wanna see the server name in the header of the KDS initially for the ticket? I don't want to have to click on the screen to see the server name.

    1 vote

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  11. Chef needs the modifiers to be able to strike just like line items when tapped on KDS that notifies the front end POS clover that the food is ready, with noise like "bing bing bing" on all the notification on all the terminals.

    1 vote

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  12. On the KDS if there is an outage all the orders are on the screen and the owner must go through each order and delete. Be nice to have a delete all button that allows you to delete all if pushed twice rather than going through each order.

    1 vote

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  13. Really need to have the ability to fire modifiers to specific printers instead of just items. For example someone orders a filet with a side salad and baked potato. The filet goes to the grill printer and the side salad modifier needs to be fired to the salad line. Aloha POS has this ability. The merchant has at least 15 side options and the customer doesn't always order side salad so it would not make sense to attach the item to the salad label.

    1 vote

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  14. would be nice to have KDS modifier group names display like the printed receipts. this is especially important for pizza restaurants that need to see modifier group name "left half toppings" and "right half toppings" etc

    1 vote

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  15. Ability to adjust the font size on the Epson TM-L90 as currently it is too small.

    1 vote

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  16. I would love for kiosk orders to be printed automatically, just like Clover and DoorDash orders, so we don’t have to do it manually. I’d like them to continue going to the kitchen monitor, but also be printed on pape

    1 vote

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  17. Merchants would like to be able to automatically print to several order printers without the use of kitchen labels. Currently, if there are multiple printers, it has them select which to print to and manually reprint the order label if an additional copy is needed.

    1 vote

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  18. It was great to add Label Printers as networked printers, but the printers aren't available on Flex and Flex Pocket. Please add as we continue to have to use 3rd party apps for label printing.

    1 vote

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