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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

How can we improve Restaurants?

(thinking…)

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8 results found

  1. Allow Kitchen Printing on the Essentials Service Plan

    With the recent discontinuation of the Counter-Service Restaurant service plan, some smaller venues still need to print to a remote order printer, but do not have need for online ordering or the full features of Clover Dining as included in the Restaurant Growth plan.

    12 votes

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    2 comments  ·  Kitchen Management  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Linerless Labels

    Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.

    Please add linerless label printer compatibility or offer the compatible printer for sale.

    3 votes

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    0 comments  ·  Kitchen Management  ·  Admin →
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  3. Make label printers work like other kitchen printers

    Make label printers work like any other kitchen printer. They need to be network printers where print labels are used to fire prints. It should support both types of labels, die cut and linerless. Also, labels should be able to be printed from KDS.

    2 votes

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    0 comments  ·  Kitchen Management  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Void

    I run a restaurant and use a Clover POS system. When I need to void an item that has already been sent to the kitchen, Clover asks whether I want to print the update to the kitchen.

    In practice, I don’t find this feature very effective. It creates an opportunity for front-of-house staff to commit fraud by voiding items without the kitchen being able to verify the change.

    For example, if a customer pays in cash, a staff member could pocket the cash and simply void the item, leaving no reliable way for the kitchen to cross-check the order.

    1 vote

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    0 comments  ·  Kitchen Management  ·  Admin →
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  5. Order Type Highlights

    During Extremely busy periods, line cooks and expediterts have a tendency to not pay attention to order type. Sometimes "To-Go" orders get plated and have to be replated in to-go containers.

    If order types could be color coded on the KDS displays, it would help distinguish between order types and minimize plating errors.

    1 vote

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    0 comments  ·  Kitchen Management  ·  Admin →
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  6. Include Server Name by In-Store on KDS

    Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned

    1 vote

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    0 comments  ·  Kitchen Management  ·  Admin →
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  7. Print Automatically to Multiple Printers

    Merchants would like to be able to automatically print to several order printers without the use of kitchen labels. Currently, if there are multiple printers, it has them select which to print to and manually reprint the order label if an additional copy is needed.

    1 vote

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    0 comments  ·  Kitchen Management  ·  Admin →
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  8. Add label printers to Flex and Flex Pocket

    It was great to add Label Printers as networked printers, but the printers aren't available on Flex and Flex Pocket. Please add as we continue to have to use 3rd party apps for label printing.

    1 vote

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    0 comments  ·  Kitchen Management  ·  Admin →
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