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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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65 results found

  1. We are using the Manual Transaction App to purchase inventory in a Buy/Sell setting. Clover does not currently have a purchasing option which causes us to use this work around to feed into our accounting software.

    It would be wonderful if there were more features within the Manual Transaction App to allow for us to provide more information on these purchases.

    A custom drop down of Payment method, Created by, and Notes would be wonderful

    Potentially having the ability to scan existing SKUs and apply cost paid for them. Instantly billing them and adding them into inventory.

    2 votes

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  2. In the Search bar whether in Register or in Inventory, instead of just one keyword, multiple keywords can be used, and they don't have to be in order.

    For example, if you have an item called "dog food", you can find it by typing "food dog"

    2 votes

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  3. Would there be a way to edit all variants from a single product at the same time and not having to click into each different variant. It would be nice to be able to edit the cost, price, SKU, tax, quantity, etc all from the same screen. For example, we have products that have over 40 different variants. We have to now go into each one and change all of those items listed above for each different variant. Whereas, if it was all on one screen we would be able to do it all at once making adding and editing…

    2 votes

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  4. I work for local discount grocery store that deals with at least nine different vendors if not more sometimes. While I have never worked with any pos systems before I have found that clover is pretty user friendly but I have found a huge halt in the way I would like to be able to use it. They have A LOT of products and are wanting to use this system to go from a "key each item in" register to a "scanning barcodes" register, which is great, but leaves me with the task to input ALL product inventory information into excels…

    2 votes

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  5. It would be nice to be able to have a single merchant account and be able to run multiple inventories.

    Example: Parks that have field day events.

    They'll have a device in their gift shop. A device in the ice-cream shop, a device at the ticket booth, and then a floater device.

    It would be nice for them to be able to take the floater device to whichever location is busy and only run through that inventory.

    Currently, you have to run separate MIDs and have to have an extra device for each MID.

    2 votes

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  6. When you are entering a new item and add the price, category, costs and inventory numbers the Revenue drop down does not save when you hit save. You have to go back into the item and redo it and hit save again and it will then work. That is so time consuming and would be great to get fixed!

    2 votes

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  7. please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again

    2 votes

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  8. There needs to be an option to add a restocking fee on some return items for retail.

    2 votes

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  9. A way to upload a file for tax rates would be beneficial for the VT merchants that have to manually choose tax rates based on where they are shipping goods. Right now each tax rate has to be manually uploaded if they do not have items.

    2 votes

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  10. most of my menu items have 3 sizes/prices. To save room, I have the item listed, and clicking the item reveals the sizes and prices. This is fine. My issue, is that the item itself shows a price of $0.00. That's confusing and embarrassing. I suggest that if a price is set to $0.00, the price should not show at all. I have several items, so to save space and lots of customer scrolling to find their items they want, this system works best for our online menu. i don't want to have to triple the size of my online…

    2 votes

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  11. I have only one device. For years, I could simply tap on a “description” of the service I was charging for. It automatically generated the category and the price. The feature was free. When I heard that I would no longer be “grandfathered” in at that free level, I was informed that I could still have the feature if I upgraded to “essentials”. Truthfully the increase to $14.95/month or approx $180/year is not worth the feature. Because I can certainly “spell out” the service in text as an option. Although no big deal, it was great to have my menu…

    2 votes

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  12. Offer a retail inventory build service for a fee, or develop an AI inventory builder than can be utilized for existing retail merchants that have inventory built in other POS systems (export) or excel/CSV/intuit

    1 vote

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  13. Customer needs to reset inventory to zero due to duplicates and triples of items and start with a clean blank inventory/ items. No items in the Clover whatsoever. Currently, Clover makes you bulk edit at 200 items at a time. With over 18000 items this takes over an hour to click and click and click to erase back to zero.

    For example, the 3 lines where its export/ import/ print/ item settings to have a reset inventory items to zero. Make the merchant require a 2 factor authentication to actually reset the inventory to zero items to eliminate a chance…

    1 vote

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  14. A modifiers column and modifier prices are not available columns in the item list in the Clover dashboard. Merchants have to click onto the item which is a blue link to see the modifier and click the modifier to change the prices. For example, a plumbing retail store has 3 modifiers for 6000 items. Currently, the merchant can look at his 6000 items and see all 3 prices next to the same item along with margin % in correlation with the cost (which Clover does have the cost column currently which is a positive) Since Clover already has the cost…

    1 vote

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  15. Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.

    1 vote

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  16. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

    1 vote

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  17. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  18. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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  19. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  20. Be able to Price match items and make changes on the Fly

    1 vote

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