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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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28 results found

  1. I have around 100 categories that I need to reference sales reports on and it used to be that I could go to the drop down and uncheck "All Categories" and then select the one I needed. Removing that option now means that I have to uncheck a hundred categories to isolate the one. Please replace the ability to uncheck all!

    5 votes

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  2. I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.

    4 votes

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  3. We are in need of a way to look at the sales report for a specific item, company, and group of items. Maybe this could be easily resolved with a search function in reporting - showing past orders, stock quantity, and number sold. It would also be very beneficial for this information to have a time stamp, for we are a business that relies on seasonal items and sales.

    3 votes

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  4. Item Sales report should show ONLY the total of Categories selected, not the total of all items. And when printing, the names of categories and products don't show. Can you please fix it. The new upgrade makes all the information in a smaller screen. Can you change it back?

    3 votes

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  5. You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.

    3 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. I am inquiring about the absence of inventory cost and total value display within the Point of Sale system. As a long-standing client since 2016, I am surprised this functionality has not yet been implemented.

    My search within the app market for a suitable solution for retail inventory management has been unsuccessful, as most available applications cater to the restaurant and bar sectors.

    I urge you to address this deficiency, as accurate inventory tracking is crucial for my business operations. Implementing this feature would significantly enhance efficiency and streamline my business processes, thereby mitigating the need to consider alternative POS…

    2 votes

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  7. Before the last update the transactions page, while using a browser, displayed the invoice number (the number we manually type on the clover terminal when we take a payment). This has disappeared and now I have to export a spreadsheet to see the invoice number (which has too much data). This is the only way to connect the transaction to my external software and reconcile. This change has taken a task I do daily and increased the time it takes 3-fold.

    1 vote

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  8. ITEM SALES REPORT
    1) Give the total for each category like you used to.

    2) Make the typeface bigger on printed reports

    3) Bold typeface for category name and total on printed reports

    Or just return to the formats that were still there in September

    1 vote

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  9. What has happened to the item sales report?! It's so hard to read now. On the app, you can't see the quantity of items that have been sold without scrolling horizontally and when you do, you can no longer see the item name. You can also only view 5 rows at a time, which is very hard to utilize. Please revert back to the old design.

    1 vote

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  10. In accounting sync, there is currently no way to route non revenue sales to a specific folder in quickbooks, so they are automatically just going in as "clover sales 3" . You can route all other tenders, all categories etc. but not non revenue sales.
    Can we please get this set up to where we can route these non revenue sales to a designated QB folder?

    1 vote

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  11. When printing a sales report to either PDF or to a printer directly, the information columns are all bunched to the RH side of the report. The numbers are scrunched together and use wrap text to fit them in the columns. Making the printed report difficult to read. My idea is that you should fix this problem.

    1 vote

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  12. For all verticals. It would be helpful to be able to create and subscribe to a custom report in the dashboard. It should be either an emailed report at the interval desired or provide a notification when the report is ready to view.

    1 vote

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  13. Allow the export of only open orders from the website portal. It was a function before the last system update. Now you can only export all orders.

    1 vote

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  14. Currently to search for sales history by revenue class you have to go through item sales, but it defaults to having every class selected. The deselect and search bar function don't work at all so we are forced to deselect every every category, then widen the date paraments to the time period we need, which means pulling up more items that slow down the system, and deselecting again. This is absurd and unacceptable.

    We need to be able to #1, have that search function working, and #2 we should be able to generate the item sales report and export data…

    1 vote

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  15. Every receipt has a transaction number but that information is not included on the receipts shown on the back end when looking at the dashboard on my computer/ laptop. Please add this info to all transactions to keep better track of all transactions made- completed, void or otherwise.

    1 vote

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  16. With the old dashboard I was able to keep a check on activity on each of our Clover Flex as I could identify the actual Receipt Number for each sale and each machine. With the new dashboard, there is no accountability for each sale by way of continuous Receipt number in the Transactions or Orders online reports. This leaves a serious loophole where staff fraud can go undetected. The lack of this information is sufficient for us to consider seeking an alternative POS

    1 vote

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  17. Prior to the latest "upgrade" we used to be able to see the specifics of each order on the first page. Now you have to click three buttons to get to the receipt. It was so much better prior to the upgrade to see a quick snap shot of each transaction. Please bring this back!

    1 vote

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  18. Make custom modifiers visible and searchable in exportable reports! I have a vintage shop and most items are one and only. I can’t just order more when I run out. Every item I sell is tracked by custom modifiers ONLY because if I created an individual digital inventory for every item in the store, they would get used once, there’d be MILLIONS of inventory numbers, AND I WOULD NEVER DO ANYTHING ELSE BUT INVENTORY SINGLE ITEMS FOR THE REST OF ETERNITY! At least bring back custom modifiers visibility on the line items page PLEASE!

    1 vote

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  19. Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!

    1 vote

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  20. In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!

    1 vote

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