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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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6 results found

  1. With the new Service Growth SaaS plan, it would be of high value to the Merchants and their customers, if customers were able to book / change / cancel appointments and purchase electronic Clover gift cards, directly from the customer's Clover app.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. The same way money is added to the Gift Card should be the same way the card is used. For Example: Customer wants $20 on a gift card. Customer gives me the cash, I swipe the gift card to add the $20. But when the customer comes back to use the gift card, they have to give me the card to me to type in each number for the Gift Card to process payment. The customer should be able to swipe the card for payment and not have to give the card to me to type in the numbers. The…

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. You should be able to exempt items from receiving reward points and or perks used on specific items. I offer a third party service that is very low margin but higher price than my usual items and it allows lots of points to be earned that is in turn used on regular items eating into profits.

    1 vote

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    Thank you for submitting your Idea to UserVoice.

  4. Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.

    1 vote

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  5. There currently isn’t a way to edit the quantity of a Clover Gift Card order once it’s been submitted, not even through Clover Gift Support. The only available option for editing an order is to cancel within one hour. This creates a problem when the required quantity isn’t available as a single order option. For example, if I need 600 cards, I have to place one order for 500 and a second for 100, which results in paying shipping twice and incurring a higher per-card cost for the smaller order.

    It’s not reasonable to expect customers who need a custom…

    1 vote

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    Thank you for submitting your Idea to UserVoice.

  6. We should be able to add tags to customers for integration with apps like Mailchimp, that way they only have to be updated in one location. For example, we have customers that receive a wholesale discount of 10% or 20%. When we send promotional emails, we like to include prices specific to the customer.

    1 vote

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