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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

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4 results found

  1. clover dashboard

    I am writing to express our concern regarding a recent change in the Clover dashboard. Previously, the cellular data portal displayed the device names alongside the serial numbers and SIM numbers, which was incredibly useful for our operations. However, in the latest version of the dashboard, this feature appears to have been removed.
    we use to see the device names in the clover flex terminals also which was so handy they have also removed it

    We manage a fleet of 65 Clover devices, and without the device names, it has become significantly more difficult and time-consuming to identify and manage…

    3 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  2. secondary Verification

    While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
    I am sure that I am not alone, I use an eSim and my WhatsApp

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Phone Number Receipt Formatting

    PLEASE allow correct formatting for business phone number on customer facing receipts (per US convention, parentheses and dash (**) **-xxxx. A long, non formatted telephone number looks terrible. Thanks!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Under Review  ·  AdminAron Clark (Admin, Clover) responded

    Thank you for raising this issue. While we investigate you can update the format on your Clover device.

    • launch the Setup App
    • browse to Business Information
    • select Phone
    • use the key pad in enter your preferred formation, including any special characters such as parentheses and dashes

  4. more characters in business address line

    When putting in the business address, Address Line 1 should allow more characters or add an Address Line 2. I find it frustrating that this is even an issue.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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