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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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How can we improve Payments?

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7 results found

  1. recurring payment customer notification via SMS and Email option on the dashboard

    via SMS and Email option on the dashboard when doing recurring payments.

    87 votes

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    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  2. Update expiration date for recurring payments

    Customers that already setup for recurring payments sometimes have an update on their credit card with a new expiration date only. There seems to be no way to apply the update without replacing the card. This requires to call the customer and acquire all of the card information. This is more time consuming that necessary for the customer and myself. This feature was available for Payeezy Gateway. Please consider making this available on Clover Virtual Terminal.

    4 votes

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    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  3. Update Recurring payments

    I hate that with Clover you can not update the recurring payments the day before the payment will be taken because it sends an invoice two days before the payment is due. It is not user friendly. I can not believe that there is not a way to print a report of failed recurring payments. I would take Payezz back in a second.

    4 votes

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    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  4. payment reminder emails

    Hello, I have a client who would prefer to not have upcoming reminder emails sent to them. They only want an email sent when the card has been charged. There is not a way to turn this off in your system. It would be nice to have that option for my client.

    3 votes

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    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  5. Recurring Billing ability to set transaction time

    When a merchant sets up recurring payments, they can set the start date but not the start time. If they want the transaction to be billed at a specific time, is that possible? Or is the billing time random? Or is the time based on the time the recurring payment was set up? Can a start time field be added after the start date?

    3 votes

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    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  6. Recurring payment

    You should be able to see the number of recurring payment transactions and the total prior to the charges being made on recurring payments. I have called them every months and yet nothing changes .

    3 votes

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    Planned  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  7. Allow a category for recurring payments

    It would be helpful to assign a recurring payment to a specific item. It would make inventory much easier to know where the recurring payment is for.

    1 vote

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