15 results found
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Alphabetical Search
Please make the recurring payment page alphabetically by plan name! I'm not sure why it wouldn't have been built that way from the start.
4 votesThank you for submitting your Idea to UserVoice.
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Customers setting up recurring payments
I am able to send customers a link or a QR code to make a payment and/or donations but there is no options for them to set up a recurring payment and/or donation
As a admin I able to do so but I would it be efficient and easier if a customer was able to set up a recurring payment on their own, make edits and cancel recurring payments
3 votesThank you for submitting your Idea to UserVoice.
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Update expiration date for recurring payments
Customers that already setup for recurring payments sometimes have an update on their credit card with a new expiration date only. There seems to be no way to apply the update without replacing the card. This requires to call the customer and acquire all of the card information. This is more time consuming that necessary for the customer and myself. This feature was available for Payeezy Gateway. Please consider making this available on Clover Virtual Terminal.
2 votesThank you for submitting your Idea to UserVoice.
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Recurring Payment Failure
Occasionally a customers recurring payment will fail for various reasons, ISF, expired card, etc.
I originally set up Clover to automatically email receipts when payments were processed.
I have had an issue with Clover sending receipts that make it appear as though a payment was processed successfully when it actually failed to process. This is an issue, a BIG ISSUE.
I haven't been able to turn off AUTOMATIC RECEIPTS, except to change each customer, individually.
CLOVER IS SO MUCH MORE DIFFICULT THAN PAYEEZY. I'm not sure that CLOVER is a good option for our business.2 votesThank you for submitting your Idea to UserVoice.
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Customer web page to sign up for recurring payments
Please create a way for customers to sign up for a recurring payment plan online.
Our retail store has a subscription-based club, and we'd like to use the recurring payments feature to take payment and manage the club.
I'd like to integrate this with our website, or for Clover to offer a webpage (similar to hosted checkout) where customers can sign up for the program. This would allow us to market the program and customers to sign up independently, without visiting or calling the store.
Currently, customers cannot sign up for the program on their own. The only way is…
1 voteThank you for submitting your Idea to UserVoice.
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ACH Recurring Payments doesn't have Puerto Rico as an ID State or as a State in general
We have clients in our facilities in Puerto Rico who are very interested in using the new feature of ACH payments on recurring payments. But when they actually tried to use it in the states and the ID state, Puerto Rico (PR) is not included. Making it clear that Clover does not have this type of update for Puerto Rican customers. Please include this.
1 voteThank you for submitting your Idea to UserVoice.
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Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process automictically
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process.
Currently if the card attached does not process, a new invoice has to be created. That is an unnecessary step.1 voteThank you for submitting your Idea to UserVoice.
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nmartinez@hertermc.com
I hate that with Clover you can not update the recurring payments the day before the payment will be taken because it sends an invoice two days before the payment is due. It is not user friendly. I can not believe that there is not a way to print a report of failed recurring payments. I would take Payezz back in a second.
1 voteThank you for submitting your Idea to UserVoice.
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Can you charge the reoccurring early mornings and not sporadic at multiple times during the day
Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm
1 voteThank you for submitting your Idea to UserVoice.
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customer can remove their card info from the profile, thus cancelling recurring transaction function = BAD IDEA
the recurring payment feature would be great except that the customer receipt gives them the option of removing their card information from their customer profile, thereby cancelling the whole process and making this a non-option for our equipment rental transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Tagging
Recurring Payments should allow for customer tagging with a user defined identifier that would display both on the invoice ledger and transaction ledger. In addition it should be a sortable column. Also the Customer Name should also be a sortable column.
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Payments
We need our manager to be able to access and edit the recurring payments.
Could you please setup a separate permission for us to add it?
1 voteThank you for submitting your Idea to UserVoice.
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Printing a list of customers in a recurring plan
In PayEezy we could print a list of customers in each recurring plan. Is there a funtion to print these lists?
1 voteThank you for submitting your Idea to UserVoice.
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Bulk Changes
We were converted from PayEezy. There were a lot of functions in the recurring payments like bulk changes to set a new amount to the entire plans customers and sorting the columns, by name, Exp Date, Next run date, etc. Some of our recurring payment plans have over 400 customers. We can't be expected to enter a change into each account as we have over 1300 transactions entered in our system.
1 voteThank you for submitting your Idea to UserVoice.
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sale tax inclusion for payment plan
One reason to use the Clover more often would be to have a way to add the sale tax for the city in which the devices are being used without having to upgrade to a more expensive subscription. A threshold should be created to allow this feature for new and small businesses. A good example would be making more than 10,000 a month, taking you out of the free sales tax. However, many people who start new businesses don't have the income to upgrade to a more expensive subscription.
1 voteThank you for submitting your Idea to UserVoice.
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