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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Invoicing: Ideas related to Clover’s Invoicing feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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Submit all payment related Ideas here, regardless of the Merchant’s Restaurant, Retail or Services focus.

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3 results found

  1. Void Cash Transaction

    Allow the ability to void a cash transaction. Currently, it can only be refunded. The transaction was accidental and therefore, no cash was exchanged so we cannot refund it.

    2 votes

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    0 comments  ·  Voids  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Void Check Entries

    Please allow a way to void all types of entries including check payments. A check transaction was entered with an incorrect amount and there is no way for me to void, cancel, or refund it. This has caused my financial reports to be incorrect and is a major, major flaw. We must have a way to correct things on the back end.

    2 votes

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    0 comments  ·  Voids  ·  Admin →
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  3. Extend Void and Refund timeframes for PIN Debit

    Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…

    1 vote

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    0 comments  ·  Voids  ·  Admin →
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