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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

How can we improve Payments?

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2 results found

  1. Separate access control to VOID from REFUND.

    Separate access control of VOID from REFUND. Out merchant site policy does not allow cashiers to issue refunds, but allow to VOID any transactions that are result of an error. As of today, the access to VOID is controlled by the access to REFUND. Since we cannot enable cashiers to issue REFUNDS by the policy, we cannot enable cashier to void transactions due to the system control limitation. This reduces our customer's satisfaction when we cannot fix an error by voiding a transaction. Please separate access control to VOID from REFUND.

    2 votes

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    0 comments  ·  Voids  ·  Admin →
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  2. Get rid of the void option

    For the past 6 years at the end of a transaction it gives the customer options for a receipt, text, email, print, the NONE. Well, a couple of weeks ago that somehow changed. Now the options are text, email, print or VOID. I can't tell you how many transactions customers have accidentally voided and I haven't been paid for thinking they are clinking none for no receipt. WHY WAS THIS CHANGE MADE?!

    1 vote

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    0 comments  ·  Voids  ·  Admin →
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