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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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49 results found

  1. PLEASE UPDATE SO WE ARE CALIFORNIA LAW (SB 478) COMPLIANT which took effect July 1, 2024.

    Our clinic charges 3% to credit card charges but not Debit or Cash. We would like to be able to print out order receipts that show the customer the different prices between paying with Credit or Cash/Debit, so they see their options and make their decision. Instead of only seeing the 3% fee on the payment receipt once its already been charged to the customer.

    PLEASE UPDATE ASAP Submitted 10/11/24

    1 vote

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  2. We are unable to accept multiple forms of payments when checks are split by guest. This creates a large headache on busy nights and difficulty closing checks

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  3. I had an exprience with clover printer. It was automatically printing when payment fails as a void receipt. However, in the last two weeks that functionality disappeared.

    Can you please explain why it disappeared and how to reset that settings.

    It was very important for stores as it reminds customer and cashier something is wrong.

    Thanks

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  4. Failed attempts should be removed from Unpaid balances if payment is subsequently collected.

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  5. The Clover Disputes page should offer merchants the ability to not pursue an arbitration filing in the event their chargeback dispute is rejected. Fiserv's existing Dispute Manager tool offers this, but Clover does not. Losing arbitration comes with fees of up to $500, and it is unfair to force every dispute to carry that risk when the means to avoid this risk already exist.

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  6. Allow me to customize card reader time out, current timeout period is too short for me.

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  7. I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.

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  8. Will there eventually be a way to pre approve an online order (Accept/Decline)?

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  9. Reimplement CareCredit for Healthcare Businesses

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