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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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79 results found

  1. Can we add the ability to have production item count to the KDS

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process during rush hours.
    Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:

    • Customer Name
    • Phone Number
    • Skip Button

    This would make customer information collection much faster and more efficient, especially during busy periods.

    1 vote

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  3. Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations

    1 vote

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    1. The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.

    2. Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…

    1 vote

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  4. For the Healthcare service plan there should be a customizable option under Ecommerce to add data elements perinate to patient data (Patient ID/Acct #/Encounter # / ect.).

    1 vote

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  5. Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement

    1 vote

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  6. Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING

    Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.

    This is currently not possible

    1 vote

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  7. When creating a new tender type besides asking accept tender ; open cash drawer; also add -> non-revenue tender type. There are tender types that do no add revenue and shouldn't be added as gross in sales overview rather a non-revenue tender type

    1 vote

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  8. I would like the ability to decline a transaction if it is not paid in full. In other words, Disable Partial Payments.

    1 vote

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  9. On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.

    1 vote

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  10. Single Sign on for Clover Security within the Clover Dashboard

    1 vote

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  11. I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.

    1 vote

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  12. The ability to request notifications upon sales. Specifically if an online giftcard is ordered or an employee makes a giftcard sale. Could potentially be expanded to allow merchants to pick which items they would like notifications of sales on.

    1 vote

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  13. Clover Flex Pockets have tip consolidation, meaning tips are requested prior to the payment type being requested. There is no way to turn this off. The merchant does not always want to use this feature.

    1 vote

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  14. 4/11/2026 I used my Clover stand alone station to process an event deposit. It would not go through. Any payment should be able to be processed at any type of device that we currently use. For the first two years of using Clover POS, event payments could be processed on the stand alone stations. As of today. 4/11/2026 they cannot. PLEASE return payments backs to stations.

    1 vote

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  15. Once the register is unlocked, the home page should display ONLY the APPs downloaded. Remove the right side information that displays (MID,TOTAL SALES INFORMATION).

    1 vote

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  16. When a transaction didn't succeed or fail it just gives some "check your email in ten minutes or contact us" but the page doesn't say how to contact clover. The page should clearly say how to contact people who can help.

    1 vote

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  17. I would like to see the ability to retrieve an email address of someone who donates to us. It is great way to build my supporter database.

    1 vote

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  18. Others systems are charging 1.99% for charity for registered 501c3s. This is almost impossible to compete with. If it is possible to create some sort of a program to compete with this, it would be excellent.

    1 vote

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  19. Currently, the emailed/texted receipts are over one page, which causes issues with printing. Clover should allow the merchant to remove extra space in the receipt or remove certain fields (I understand some fields should not be removed, but there should be more options). There is a lot of empty space on the receipts that can be removed.

    This can apply to printed receipts from Clover hardware as well. That is one of our #1 complaints that the receipt is very long. Allow merchants to remove extra space/extra fields.

    1 vote

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