87 results found
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Quantity in Payment links
I have a lot of client sthat use xxxx and are able to add a quantity to their QR Codes. So If the customer want s to buy multiple of the what is on QR code, When they scan it, they are able to put a quantity and it will calculate the total.
2 votesThank you for submitting your Idea to UserVoice.
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Customers listed Alphabetically
Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.
2 votesThank you for submitting your Idea to UserVoice.
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Add production item count to KDS
Can we add the ability to have production item count to the KDS
2 votesThank you for submitting your Idea to UserVoice.
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Quick Cash Tender Buttons
When a customer is paying with cash, the Quick Cash Tender buttons should display $5, $10, and $20. Following a recent update, the $20 button is replaced with a $15 option for transactions under $10.
While I understand the reasoning behind adding a $15 option, it does not make much practical sense. For example, if a customer's total is $7, it would be unusual for them to pay with both a $10 and a $5 bill. In most cases, a customer is more likely to hand the cashier a $20 bill.
The $20 Quick Cash Tender option should always remain…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to remove website link on receipt
On the receipt link customers get sent, on viewing that receipt a website is listed as www.none.com if you do not have a website. I recently called and asked to have that line removed and was told that was not possible. We are in a small town and do not need a website to conduct our business. Most people find us by online search or word of mouth. I would very much like the OPTION to be able to remove that line. Please consider
1 voteThank you for submitting your Idea to UserVoice.
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Automatically Show Both Cash and Card Tender Selection Buttons On Customer Facing Screen
I have found that when using the Clover Cash Discount App with the Clover Station Duo, you must first press “Charge” under Credit. This will cause the Customer-Facing Device to display the “How Would You Like To Pay?” screen.
Once this screen appears, the Cash Price and Card Price boxes will then be displayed on the screen.
Can you please set it up so that the screen automatically pops up on the customer-facing device once you reach the screen that displays the Card, Cash, and other tender options?
1 voteThank you for submitting your Idea to UserVoice.
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Ability to separate EBT eligible items
WHEN WILL CLOVER HAVE THE OPTION TO AUTOMATICLY SEPERATE EBT ELIGABLE ITEMS FROM NON ELIGABLE EBT ITEMS. THIS FEATURE SHOULD BE A STANDARD WHEN OFFERING EBT SALES.
1 voteThank you for submitting your Idea to UserVoice.
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remove phone number from receipts
Merchant would like the ability to hide the phone number from receipts. Currently, adding an invalid phone number works for a few weeks then it reverts back to the phone number on file. Merchant wants the address visible but not the phone number
1 voteThank you for submitting your Idea to UserVoice.
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Ability to use 3rd party gift cards for online/app ordering
I use a 3rd party company as my contact, CC payment, gift card usage. I use them well in store for payments. I see now, on the Clover customer app there is a Gift Card payment option. I attempted to use one of m current gift cards and could not. Called Clover direct and they said Clover Gift Cards only. I should be able to use the 3rd party gift cards for online /app ordering since it’s able to be used in the store. I prefer not to have to purchase all new Clover gift cards and then advertise to…
1 voteThank you for submitting your Idea to UserVoice.
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Payment receipt signature vs customer copy
Before this week, the payment signature merchant copy did not show all line items, but when you selected "print receipt" on the next screen, the copy that printed (without signature line) showed line items and had proof of payment (last 4 dig). This was ideal, as it saved paper on the copy that we keep, but had all info for the customer IF they wanted that printed.
Suddenly this week, it is all or nothing - selecting to show line items prints them on both copies, unselecting removes it from both copies.
Can they have separate customization settings?1 voteThank you for submitting your Idea to UserVoice.
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Customer Information Pop-up before Payment screen
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process during rush hours.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:- Customer Name
- Phone Number
- Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.
1 voteThank you for submitting your Idea to UserVoice.
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Flexibility with Fields on Payment Form
Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations
1 voteThank you for submitting your Idea to UserVoice.
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Need to greatly improve security on Flex devices, the security is severely lacking
The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.
Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…
1 voteThank you for submitting your Idea to UserVoice.
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Healthcare Service - Customizable payment info Fields
For the Healthcare service plan there should be a customizable option under Ecommerce to add data elements perinate to patient data (Patient ID/Acct #/Encounter # / ect.).
1 voteThank you for submitting your Idea to UserVoice.
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Petro
Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement
1 voteThank you for submitting your Idea to UserVoice.
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Allow permission restrictions for voiding items after saved
Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING
Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.
This is currently not possible
1 voteThank you for submitting your Idea to UserVoice.
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Certain tender types require non-revenue tags.
When creating a new tender type besides asking accept tender ; open cash drawer; also add -> non-revenue tender type. There are tender types that do no add revenue and shouldn't be added as gross in sales overview rather a non-revenue tender type
1 voteThank you for submitting your Idea to UserVoice.
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American Express Entitlement
On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Security
Single Sign on for Clover Security within the Clover Dashboard
1 voteThank you for submitting your Idea to UserVoice.
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Customer option to pay surcharge
I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.
1 voteThank you for submitting your Idea to UserVoice.
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