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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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87 results found

  1. I have a lot of client sthat use xxxx and are able to add a quantity to their QR Codes. So If the customer want s to buy multiple of the what is on QR code, When they scan it, they are able to put a quantity and it will calculate the total.

    2 votes

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  2. Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Can we add the ability to have production item count to the KDS

    2 votes

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  4. When a customer is paying with cash, the Quick Cash Tender buttons should display $5, $10, and $20. Following a recent update, the $20 button is replaced with a $15 option for transactions under $10.

    While I understand the reasoning behind adding a $15 option, it does not make much practical sense. For example, if a customer's total is $7, it would be unusual for them to pay with both a $10 and a $5 bill. In most cases, a customer is more likely to hand the cashier a $20 bill.

    The $20 Quick Cash Tender option should always remain…

    1 vote

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  5. On the receipt link customers get sent, on viewing that receipt a website is listed as www.none.com if you do not have a website. I recently called and asked to have that line removed and was told that was not possible. We are in a small town and do not need a website to conduct our business. Most people find us by online search or word of mouth. I would very much like the OPTION to be able to remove that line. Please consider

    1 vote

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  6. I have found that when using the Clover Cash Discount App with the Clover Station Duo, you must first press “Charge” under Credit. This will cause the Customer-Facing Device to display the “How Would You Like To Pay?” screen.

    Once this screen appears, the Cash Price and Card Price boxes will then be displayed on the screen.

    Can you please set it up so that the screen automatically pops up on the customer-facing device once you reach the screen that displays the Card, Cash, and other tender options?

    1 vote

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  7. WHEN WILL CLOVER HAVE THE OPTION TO AUTOMATICLY SEPERATE EBT ELIGABLE ITEMS FROM NON ELIGABLE EBT ITEMS. THIS FEATURE SHOULD BE A STANDARD WHEN OFFERING EBT SALES.

    1 vote

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  8. Merchant would like the ability to hide the phone number from receipts. Currently, adding an invalid phone number works for a few weeks then it reverts back to the phone number on file. Merchant wants the address visible but not the phone number

    1 vote

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  9. I use a 3rd party company as my contact, CC payment, gift card usage. I use them well in store for payments. I see now, on the Clover customer app there is a Gift Card payment option. I attempted to use one of m current gift cards and could not. Called Clover direct and they said Clover Gift Cards only. I should be able to use the 3rd party gift cards for online /app ordering since it’s able to be used in the store. I prefer not to have to purchase all new Clover gift cards and then advertise to…

    1 vote

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  10. Before this week, the payment signature merchant copy did not show all line items, but when you selected "print receipt" on the next screen, the copy that printed (without signature line) showed line items and had proof of payment (last 4 dig). This was ideal, as it saved paper on the copy that we keep, but had all info for the customer IF they wanted that printed.
    Suddenly this week, it is all or nothing - selecting to show line items prints them on both copies, unselecting removes it from both copies.
    Can they have separate customization settings?

    1 vote

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  11. Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process during rush hours.
    Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:

    • Customer Name
    • Phone Number
    • Skip Button

    This would make customer information collection much faster and more efficient, especially during busy periods.

    1 vote

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  12. Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations

    1 vote

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    1. The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.

    2. Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…

    1 vote

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  13. For the Healthcare service plan there should be a customizable option under Ecommerce to add data elements perinate to patient data (Patient ID/Acct #/Encounter # / ect.).

    1 vote

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  14. Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement

    1 vote

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  15. Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING

    Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.

    This is currently not possible

    1 vote

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  16. When creating a new tender type besides asking accept tender ; open cash drawer; also add -> non-revenue tender type. There are tender types that do no add revenue and shouldn't be added as gross in sales overview rather a non-revenue tender type

    1 vote

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  17. On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.

    1 vote

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  18. Single Sign on for Clover Security within the Clover Dashboard

    1 vote

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  19. I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.

    1 vote

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