77 results found
-
PLEASE MAKE THIS CHANGE TO RESTORE A PREVIOUSLY AVAILABLE SERVICE
There is no way to directly print a customer invoice (save to pdf) after a sales payment has been processed. Please add it to the Sales activity /Transaction/Receipt section beside the options to Send Receipt and Duplicate.
Send receipt is available to email or text, but it is not appropriate for my business because I want to email my invoice and credit card receipt together with a thank you and link to the purchased product.
1 voteThank you for submitting your Idea to UserVoice.
-
remove phone number from receipts
Merchant would like the ability to hide the phone number from receipts. Currently, adding an invalid phone number works for a few weeks then it reverts back to the phone number on file. Merchant wants the address visible but not the phone number
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to use 3rd party gift cards for online/app ordering
I use a 3rd party company as my contact, CC payment, gift card usage. I use them well in store for payments. I see now, on the Clover customer app there is a Gift Card payment option. I attempted to use one of m current gift cards and could not. Called Clover direct and they said Clover Gift Cards only. I should be able to use the 3rd party gift cards for online /app ordering since it’s able to be used in the store. I prefer not to have to purchase all new Clover gift cards and then advertise to…
1 voteThank you for submitting your Idea to UserVoice.
-
Payment receipt signature vs customer copy
Before this week, the payment signature merchant copy did not show all line items, but when you selected "print receipt" on the next screen, the copy that printed (without signature line) showed line items and had proof of payment (last 4 dig). This was ideal, as it saved paper on the copy that we keep, but had all info for the customer IF they wanted that printed.
Suddenly this week, it is all or nothing - selecting to show line items prints them on both copies, unselecting removes it from both copies.
Can they have separate customization settings?1 voteThank you for submitting your Idea to UserVoice.
-
Customer Information Pop-up before Payment screen
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process during rush hours.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:- Customer Name
- Phone Number
- Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.
1 voteThank you for submitting your Idea to UserVoice.
-
Flexibility with Fields on Payment Form
Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations
1 voteThank you for submitting your Idea to UserVoice.
-
Need to greatly improve security on Flex devices, the security is severely lacking
The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.
Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…
1 voteThank you for submitting your Idea to UserVoice.
-
Petro
Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement
1 voteThank you for submitting your Idea to UserVoice.
-
Allow permission restrictions for voiding items after saved
Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING
Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.
This is currently not possible
1 voteThank you for submitting your Idea to UserVoice.
-
Certain tender types require non-revenue tags.
When creating a new tender type besides asking accept tender ; open cash drawer; also add -> non-revenue tender type. There are tender types that do no add revenue and shouldn't be added as gross in sales overview rather a non-revenue tender type
1 voteThank you for submitting your Idea to UserVoice.
-
American Express Entitlement
On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.
1 voteThank you for submitting your Idea to UserVoice.
-
Clover Security
Single Sign on for Clover Security within the Clover Dashboard
1 voteThank you for submitting your Idea to UserVoice.
-
Customer option to pay surcharge
I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.
1 voteThank you for submitting your Idea to UserVoice.
-
Notification upon Giftcard Sale
The ability to request notifications upon sales. Specifically if an online giftcard is ordered or an employee makes a giftcard sale. Could potentially be expanded to allow merchants to pick which items they would like notifications of sales on.
1 voteThank you for submitting your Idea to UserVoice.
-
Toggle Tip Consolidation
Clover Flex Pockets have tip consolidation, meaning tips are requested prior to the payment type being requested. There is no way to turn this off. The merchant does not always want to use this feature.
1 voteThank you for submitting your Idea to UserVoice.
-
Clover Stand-alone Stations - need to be able to do same transactions as mini or clover app
4/11/2026 I used my Clover stand alone station to process an event deposit. It would not go through. Any payment should be able to be processed at any type of device that we currently use. For the first two years of using Clover POS, event payments could be processed on the stand alone stations. As of today. 4/11/2026 they cannot. PLEASE return payments backs to stations.
1 voteThank you for submitting your Idea to UserVoice.
-
Register Main Screen Total Sales Privacy
Once the register is unlocked, the home page should display ONLY the APPs downloaded. Remove the right side information that displays (MID,TOTAL SALES INFORMATION).
1 voteThank you for submitting your Idea to UserVoice.
-
When a transaction fails the text says "contact us" but didn't say how
When a transaction didn't succeed or fail it just gives some "check your email in ten minutes or contact us" but the page doesn't say how to contact clover. The page should clearly say how to contact people who can help.
1 voteThank you for submitting your Idea to UserVoice.
-
Email addresses
I would like to see the ability to retrieve an email address of someone who donates to us. It is great way to build my supporter database.
1 voteThank you for submitting your Idea to UserVoice.
-
Non-Profit perks
Others systems are charging 1.99% for charity for registered 501c3s. This is almost impossible to compete with. If it is possible to create some sort of a program to compete with this, it would be excellent.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?