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Clover PracticePay

Clover PracticePay is a specialized, HIPAA-compliant solution designed to modernize the financial landscape of the healthcare market. Through a strategic collaboration with Rectangle Health, this semi-integrated platform bridges the gap between clinical care and commerce for small-to-mid-sized providers.


Patient Management -
This section is dedicated to collecting your feedback on the non-clinical aspects of your care and overall patient experience within Clover PracticePay.
  • Patient Registration
  • Bulk Patient Upload
Payments -
This section is dedicated to gathering your feedback on all aspects of billing, payment processing, and financial interactions within Clover PracticePay.
  • Vault / Card on File
  • Recurring Payments
  • On Device Payments
  • Online Bill Pay
  • Text-to-Pay
  • Disputes
User Management -
This section is dedicated to gathering your feedback on all aspects of user management within Clover PracticePay.
  • Creating new users
  • Assigning access
Reporting -
This section is dedicated to gathering your feedback on all aspects of reporting within Clover PracticePay.
  • Viewing reports
  • Posting to PMS
Other -
Should your feedback not align to the categories above please submit it here.
  • Support
  • Implementation


Clover PracticePay

Categories

How can we improve?

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7 results found

  1. Ability to print a patient receipt any time

    **** would like to be able to print a Patient receipt to the clover device in a Card not present transaction or be able to print the Patient receipt for any transaction at a later time once the patient has left. She stated they only have the ability to print the patient receipt to the Clover device during a Card present transaction only.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  2. Inventory

    Practices need to be able to track and manage inventory such as medications, lotions, food and other medically related products.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. Surcharging

    Need to ability to surcharge credit card payments

    3 votes

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    Planned  ·  0 comments  ·  Payments  ·  Admin →
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  4. Clover PracticePay transaction search options

    Please look into Clover Practice application's transaction search feature to add a way to filter transactions by device, ( requested by Merchant)

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  5. Post multiple recurring payments at once

    There needs to be an option to post multiple recurring payments at once back to the emr software. Clicking each individual payment the next day in order to reconcile the patient record is long and tedious process.

    3 votes

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    0 comments  ·  Patient Management  ·  Admin →
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  6. List a patient account number for online payments

    We need a custom field for a patient to put their in office patient account number for online payments. If someone with a different last name pays the bill we have no way to track who the payments belongs to. This in a non-identifiable number to anyone but the practice. Entering a name is more of a HIPAA breach than an in-office patient account number.

    3 votes

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    0 comments  ·  Patient Management  ·  Admin →
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  7. tax receipt

    I need a annual total for each client in order to produce an annual tax receipt.
    In a medical clinic, the patient can claim a tax deduction using this receipt.
    Currently, it is missing and it is a big problem.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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