Settings and activity
6 results found
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9 votes
Greg Challman supported this idea ·
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1 vote
An error occurred while saving the comment -
3 votes
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6 votes
Hello,
This feature is under review.
Thanks,
Clover Product -
2 votes
Hello,
Thanks for your feedback. Would you mind elaborating on the problem you're running into by not having the Cardholder Name in this Tips report? Also, to confirm, are you referring to the Tips app on the Clover device, or on the Clover Web Dashboard?
Thanks,
Clover Product
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5 votes
AdminKevin Nathan
(Admin, Clover)
responded
Hello,
If you have a merchant that has EDS Debit, their transactions can be routed to Debit Rails. When routed on Debit rails, these transactions cannot be tip-adjusted after 25 minutes. This is a network constraint, not one imposed by Clover. If merchants are willing to disable EDS Debit support then all of their Signature Debit transactions will be routed as Credit. This would allow the merchant to adjust the transaction/tip amount up until closeout.
Thank you,
Clover Product
I run a store that sells both package liquor and drinks by the glass (a bar).
There needs to be an option to remove certain categories from a tip prompt subtotal.
For example if a customer buys a $10 glass of wine to drink at the bar, and on the same order purchase a $20 18pack of beer to take home…the tip prompt of 20% should only reflect the glass of wine for $2 tip.
Currently if this transaction happens at our store the 20% suggested tip would be based on the entire order cost of $30. This creates an awkward experience for both the customers and bartenders.