Settings and activity
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3 votes
An error occurred while saving the comment Andrea Mitchelle Santiago supported this idea · -
8 votesAndrea Mitchelle Santiago supported this idea ·
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84 votesAndrea Mitchelle Santiago supported this idea ·
Unfortunately, the review system that Clover has on apps does not reflect the actual quality of applications. If an app is performing or has horrible customer service, this reflects badly not only on the developer but on Clover as well. For apps to improve their services, Clover should develop a function where merchants can file a report or claim on an application for Clover to follow up with the developer and are forced to follow up with complaints. That way apps can actually improve and take customers seriously.