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← Clover UserVoice

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14 results found

  1. Clover FLEX NEEDS TABLE MAP IN CLOVER DINING

    16 votes

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    6 comments  ·  Devices/Hardware » Clover Flex  ·  Admin →
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    Kevin supported this idea  · 
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    Kevin commented  · 

    Why doesn't the Clover Flex have the ability to display TABLE MAPS for Servers?
    Servers are using the Flex's at the tables to take orders and they have to memorize the table and seat numbers which is tough for new staff.

  2. Add Dispute Tab Permission for other users.

    23 votes

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    Under Review  ·  13 comments  ·  Management Functions » Employee Management  ·  Admin →
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    Kevin commented  · 

    Is this being worked on by Clover?

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    Kevin commented  · 

    We have many merchants who have requested that the dispute tab be available for the owner's admin and manager users. Will this ever be possible?

    Kevin supported this idea  · 

  3. chargeback due to 3D secure not used

    7 votes

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    Started  ·  3 comments  ·  Engaging Customers » Customer Feedback  ·  Admin →
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    Kevin commented  · 

    Any update on this?

    Kevin supported this idea  · 
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    Kevin commented  · 

    This is becoming a real problem for merchants not able to use Visa 3DS with Clover for card not present ‘ e-commerce transactions. Merchants are automatically losing chargebacks due to 3DS not being possible with Clover. How is FIserv and Clover not first to market with this?

  4. Add a custom field to the online payment page

    20 votes

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    6 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Kevin commented  · 

    I agree with this post. We have many merchants who are not able to use the online payment link feature for their website because it does not allow their clients to reference an INVOICE # or something similar.

    It also does not send the merchant owners or admins a simple email notification when a payment is made on their website.

    Please add these 2 very simple but helpful features!

  5. Export Cash Report with (Inventory) Line Items

    3 votes

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    0 comments  ·  Reporting Functions » Inventory/Orders/Customer/Sales Reporting  ·  Admin →
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    Kevin shared this idea  · 

  6. Cash log export

    3 votes

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    0 comments  ·  Reporting Functions » Reporting Functionality  ·  Admin →
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    Kevin supported this idea  · 

  7. Online Order Tipping

    7 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Admin →
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    Kevin commented  · 

    Catering businesses are leaving clover because they can’t do card not present tipping. Is this feature in queue?

    Kevin supported this idea  · 

  8. HIPAA compliant register

    3 votes

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    2 comments  ·  Other Content  ·  Admin →
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    Kevin commented  · 

    We're having to switch merchants away from Clover and to a solution like Valor or Rectangle Health bc Clovers has 0 gateway features for Healthcare merchants. Please get Hippa compliant!!!

    Kevin supported this idea  · 

  9. recurring payment customer notification via SMS and Email option on the dashboard

    80 votes

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    53 comments  ·  Taking Payments » Recurring Payments  ·  Admin →
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  10. Add 2nd owner email for co-owner

    100 votes

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    7 comments  ·  Management Functions » Other Management Suggestions  ·  Admin →
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    Kevin commented  · 

    This would be great..

  11. emailed batch report

    2 votes

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    0 comments  ·  Reporting Functions » Reporting Functionality  ·  Admin →
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    Kevin shared this idea  · 

  12. Clover Invoice Payment Email alert

    8 votes

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    Back Log  ·  3 comments  ·  Other Content  ·  Admin →
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    Kevin supported this idea  · 

  13. Pay Now Button

    11 votes

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    4 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Kevin commented  · 

    Not having this feature is driving our sales people crazy. It's such a hole in the Clover product offering. Clover has all of the other gateway features in place except for the ability to generate a payment link for a merchants website. Kindly put this into the development queue and get this into production so we don't have to give this business to a different gateway.

    Kevin supported this idea  · 

  14. Having a text option in the POS so if we have a wait list we can text the customer to let them know a table is ready.

    6 votes

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    1 comment  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Admin →
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    Kevin commented  · 

    "waitlist me" App in Clover market place might work for you:
    https://www.clover.com/appmarket/m/BQRN9D1ZSM26E/apps/EJJN0ZB5YZYJ8