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  1. 5 votes

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    Ted Copeland supported this idea  · 
  2. 30 votes

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    Ted Copeland supported this idea  · 
  3. 95 votes

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    Ted Copeland supported this idea  · 
  4. 215 votes

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    Started  ·  Anonymous responded

    Hello,


    We have started the work to enable an "ability to edit paid orders".


    Thank you so much for your feedback,


    Clover Product team

    An error occurred while saving the comment
    Ted Copeland commented  · 

    This is a huge issue for FSR right now. We need to add this to stay competitive. When a table is closed out incorrectly and paid for, there needs to be an option to re-open and void the transaction to be able to pick up where they left off. When staff makes this error, which commonly happens during staff changeover, it can take 5-10 minutes to re-do this all manually to ensure the exact same order is re-keyed as to not mess up reports.

    Ted Copeland supported this idea  ·