Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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  1. FSR's have shown me their receipts from their previous systems, and have all asked for something to be changed on our order receipts which I cannot do:
    - font sizes/bolding/color
    - horizontal lines between guests or courses on an order (our receipts do not clearly differentiate between one guest/course and another -and it's easy for a cook to miss something)
    - the ability to change a header/sub-header that must print (whether under an individual guest, or the whole table...Appetizers as a prominent head/category, then the item below, then "Entrees" and so forth)

    In summary, we should be able to set…

    61 votes

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    planned  ·  5 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. As a Clover merchant in the restaurant industry who uses a kitchen printer or kitchen display to send orders to a remote kitchen I need the ability to send a void receipt to the kitchen printer/display whenever an item which was previously printed is removed from an order so that my employees don't have to run back to the kitchen and tell them not to fire an item every time something is removed from an order.

    41 votes

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    4 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Merchant would like to see the balance of a Split Payment shown on the Receipt, rather than just on the device.

    33 votes

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    8 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Currently, Clover Dining generates Order Numbers but instead of an actual number, uses the Section name and Table name as the order number.

    Example: Clover Dining table opened in "Dining Room" Section, table A1 will have the Order #: Dining Room - A1.

    Merchants want an option to have Clover Dining generate a normal order number instead of using the section name and table name.

    29 votes

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    2 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Many of my restaurant clients want To Go orders to stand out compared to dining in.

    22 votes

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    started  ·  0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The merchant request that the size of the paper is changed,
    Here are the merchants comments

    1. The receipt for the regular Credit Card for the merchant copy is 8 inches long is double from the other vendors Receipt length. 2- the Customer copy for the regular Credit Card is about 5.5 inches long the other vendors receipt length is 3 3/4 inches.

    3- On the end of the day when the time come to close the day the
    summary/detail report is about 2.5 to 3 feet long depend from the day of the week. Normal will be 8-14 inches.

    14 votes

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    0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Ability for the merchant to print their logo on the gift receipt.

    13 votes

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    0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Adding the ability to print receipt within the virtual terminal at time of payment vs having to go into transaction log to print.

    12 votes

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    0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  9. The merchant would like to use an SP650 printer that works with thermal paper so they don't have to worry about ribbons or using the different type of paper.

    12 votes

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    4 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Hello,
    We have multiple customers request the feature for the kitchen printer.
    We would need a way to group the items in categories together and display in order.
    For example, waiter put coke, egg roll (Appetizer), noodle (main dish) , calamari (Appetizer).
    The Kitchen printer should print in this order:
    -1 x Egg roll
    - 1 x Calamari
    - 1 x Noodle
    - 1 x Coke

    So, the order should be Appetizer first, then main dish, and drink. This option is great to have especially when Kitchen have only one printer. The POS competitors has this option for a long…

    10 votes

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    2 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  11. merchant would like taxes to appear on the payment receipt as labeled. Instead of subtotal and tax, he would like them to read what taxes are being charged, for instance an order with food and liquor would have a liquor tax line display and a sale tax line display on the receipt as a breakdown of what taxes were charged to the customer

    10 votes

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    started  ·  2 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Currently our Receipts display the net price on our receipts when customer purchase multiple items. For example, when a customer purchases two widgets at $10 a piece. The receipt reflects 2 widgets for a total of $20. I have been increasingly asked for the receipt to display the unit cost as well

    9 votes

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    2 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Merchant wants a feature for the tender type gift certificate that shows how much the customer spent and how much is left on the certificate.

    9 votes

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    0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  14. *Request: *Adjust check-out workflow so 'Receipt Prompt' screen
    appears right after 'Signature' screen. Currently, a 'Your Transaction is
    now Complete. Please hand device back to staff" screen appears between the
    two. This creates a bit of confusion as the full transaction is not
    complete at this step, a receipt type still needs to be selected. I spoke
    to Clover Support on the phone and they said there is currently no way to
    customize this, so I thought I'd write in with the request. A few details
    are below.

    Current Workflow:
    Staff selects payment amount
    Hands device to client
    Client processes…

    9 votes

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    0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  15. I've had multiple requests from counterpay restaurant clients to have the ability to prioritize modifiers for what order they will print on the kitchen receipt. Currently the system only prints these in the order they were selected by the employee... but many kitchen lines have to do things in a specific order. Prioritizing modifiers can help to make sure they always print right for the kitchen. THANK YOU

    8 votes

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    0 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Having the feature of printing the same order receipt twice without the need of doing manually under the orders app

    8 votes

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    6 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  17. (Clover Pro) the merchant would like a setting implemented that would allow refund receipts to print automatically

    8 votes

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  18. Currently on the Mini Itemized merchant receipts are not possible. However on the clover station itemized merchant receipts are possible. Would like to request this to be the same on the clover mini as well.

    8 votes

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    1 comment  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Merchant wanted to change the color of the receipts for her carryout orders.Order Receipts

    8 votes

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    4 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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  20. To be able to save the number for the customer as a contact, and not have to retype in the phone number when emailing or sending receipt

    8 votes

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    3 comments  ·  Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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