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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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142 results found

  1. After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    5 votes

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  2. The merchant would like the individual totals to show on the receipt when more than one item is purchased . For example 6 of the same items will just show one grand total instead of how much is one item.

    5 votes

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  3. Currently when a customer splits their tender, only the last tender type and amount shows on the printed receipt. All tenders show on the customer display. The receipt appears to be only partially paid when all tenders are not shown.

    5 votes

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  4. Change on how discounts appear on the receipts.

    Reflect the net total against the amount paid and also show the total savings.

    Item name = $12.00
    Discount 60% = $7.20
    Item name = $5.00
    Discount 50% = $2.50


    Net Total = $17.00
    Amount Paid = $9.70
    Total Savings = $7.30

    5 votes

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  5. 5 votes

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  6. Prospects wanting an itemized breakdown of taxes on payment receipt..Ex 1 line that shows sales tax...next line shows liquor tax...and then a total tax. Currently all taxes are rolled up into 1 line called TAX

    5 votes

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  7. When merchant accepts multiple payment types they would like to have one receipt showing the different payment methods. This shows on the dashboard receipt but does not print out for the customer receipt

    4 votes

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  8. Merchant would like an option to automatically print multiple order receipt copies for the same order when an order is fired to the order printer.

    4 votes

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  9. The customer name has recently been added as an enhancement to the software - one merchant is requesting that the merchant be allowed to CHOOSE whether or not the name appears on the receipt with the credit card number

    4 votes

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  10. allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    4 votes

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  11. Please add option to actually use two separate logo files for these two distinct use cases. The spots are already there, Clover just needs to have each logo point at a different receipt type.
    At this time, there are two locations to upload a logo, under Web Dashboard>Account & Setup:
    1) >Business Information>Business Logo
    2) >Payment Receipts
    However, only ONE logo option may be selected for actual use; either 1) a great looking color logo that typically looks horrible on a thermal receipt, or 2) a great looking B & W logo for thermal receipts that typically disappears on a…

    4 votes

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  12. after an order is paid or saved on clover go, please send the order to the kitchen printer automatically. thank-you!

    4 votes

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  13. tax percent to not show on receipt options

    4 votes

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  14. merchant is wanting a cleaner order receipt for the kitchen

    4 votes

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  15. is there anyway to can add the option to add "gift receipt" option on the clover device

    4 votes

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  16. Have option to print the “Order type” on receipt and order sent to kitchen

    4 votes

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  17. Please have the option for the select to have the line separators printed on the order receipt. Just like to print customer information on the order receipt settings, i have owners that like the line separators to easily identify the next item on order receipts.

    4 votes

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  18. One suggestion I have that I think would make this system even better would be a way to prioritize the order of items on printed slips! In my kitchen I plan on using two printers one for just pizzas and calzones and one that prints everything else. A master slip if you will. Since pizza works independently it makes sense to give them a slip with just the pizzas and calzones. While the rest of the staff can see everything on their slip and can know when to start on items depending on where the slip is in the pizza…

    4 votes

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  19. The merchant would like the tip option to be on the bill receipt

    4 votes

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  20. Change the number of receipt copies that auto print from the terminal and be able to add "customer copy/merchant copy" to respective copies should merchant have configs set to 2 automatic print outs. Currently clover only auto prints 1 copy.

    4 votes

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