56 results found
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FULL UPDATE to the Multi-Location Dashboard and Support
The Multi-Location Dashboard is great, in theory. However, 3 BIG changes can drastically help franchises and enterprise level businesses. This would allow Clover to stay competitive in the market without merchants switching from Clover to higher end POS' to compensate for lack of options for franchises and enterprise level businesses.
We NEED the ability to not only link, but to support and have full functionality of multiple locations for the Multi-Location Dashboard using ALL current service plans, including the older $29.95 Register plan and current Counter Service plans. Merchants should not have to downgrade from the current Counter Service plan…
34 votesOur team is actively working on an updated brand new Multi-location product. We are going into some early Beta testing in April 2024 and anticipate rolling out new features to all of our multi-location merchants on Dash Board V3 later in 2024
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Order numbers to be to searchable in dashboard
Currently clover allows for Order IDs to be searched on the clover dashboard. Clover also allows you to enter order numbers but the only problem is the order number are not searchable on the dashboard, only on the device. So when the merchant manually enter their invoice numbers on their transactions, these numbers are not searchable on the dashboard.
If the order number is searchable on the clover device, the option should also be available on the dashboard.
34 votes -
Option to Revert back to Old Dashboard APP
Merchant would like the ability to go back to the previous version of the clover dashboard app, or if it's possible to have more functionalities on the new version that will resemble the old one.
25 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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Multi-Site Payments Reporting
For merchants who own or operate multiple locations, it would be nice to have the ability to see reporting for those locations on one dashboard. Love all of the reporting options today (Total payments, by item, by employee, taxes, etc.) but would like to have that information aggregated across all of my locations somewhere.
22 votes -
Color Code categories
When you create a new category can we implement a color for the category? Default it to white with like 25 colors to pick from and then make that category button that color. It is a lot easier for the eye to relate to a color when in a hurry then having to read. Not to mention all of our competitors can color code buttons.
17 votes -
Provide the Merchant with the option to choose batch times from Clover Dashboard
Currently, BC"s have to call into Clover Support to have an Auto-Batch time changed, we have received trainings on this and have to differentiate between when the Merchant Batches and when First Data Host closes the batch out. This also is related to which bank the merchant uses to have next day funding capability. Every time I have called in and very clearly explain what batch time they need in order to get next day funding and even include my Time Zone(Central) vs. Eastern- I still have it formatted incorrectly about 50% of the time. It would save us time…
13 votes -
One Dashboard - Multiply Companies
I have one main company and there's 3 different branches. Different prices and different menus. Main company is the same - banking wise. I would like to see the clover dashboard operate similar to Quickbooks online. You log into one dashboard and have the option to select one of your companies and see individual sales and run individual reports.
12 votes -
Ability to delete variants on the Web Dashboard
Merchant would like the option to be able to create and delete a variant item from the dashboard. Merchant can only create and delete the variant items with attributes from the Clover device.
Please add the option to create and delete items that are variant from the dashboard.
12 votes -
Ability to Delete overdue invoices on the Clover Web Dashboard
Ability to Delete overdue invoices on the Clover Web Dashboard
11 votes -
Dashboard on PC to have Variants option when adding items
PC to have Variants option when adding items
As on the Clover device, I would like to add new items with variants on the computer.
10 votes -
Dashboard Mobile Application
Within the dashboard mobile application the merchant would like the ability to view reports from "previous day". at this time when selecting the range of view, the options are: "today"- "this week so far" - "this month so far"
9 votes -
9 votes
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Dashboard app Update
Merchant informed they would like the old dashboard app display. Merchant informed they are wanting to view the sales graph as soon as they log into the dashboard app.
8 votes -
Deleting or Hiding Apps
Merchant says that she want to have apps such as Reporting, Cash Log, transactions app have options to hide or delete any additional data that does not apply to her business.
8 votes -
Hide existing active or inactive Clover MIDs/Clover Accounts within the Dashboard
The ability to hide existing active or inactive Clover MIDs/Clover Accounts within the Dashboard to identify and manage accordingly
7 votes -
MID listing under Help
Please add the current MID being viewed back under the Help button in the Dashboard Version 3 -- MANY Merchants do not know their MID and ask us where to locate it, and it's a little more involved than just "click Help at the top"; additionally quite a few merchants have two different MIDs under the same name and they go back and forth from the dropdown, but the way they used to confirm they were looking at the correct MID, was to check under help, now it's much more cumbersome.
6 votes -
inventory in mobile dashboard???
Beginning yesterday afternoon I have no access to my complete inventory. I cannot add labels to new inventory. When I click on inventory there is no way to see the title of what the inventory is. The whole thing changed and I would like to know if this is temporary because I do a lot of my business that way
6 votes -
whould like to have the happy hour feature from the clover dashboard
from the dashboard be able to modify happy hours times and specials
6 votes -
Set Primary location on Dashboard
The ability to set primary location upon logging in clover dashboard. Similar to how you can set primary location in clover go app upon logging in.
6 votes -
Add filters in Transactions App
Add filters in Transactions App to be available on Clover Device and Dashboard
5 votes
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