Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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  1. The ability to assign cash drawers to an employee, cashier in the clover app. Ability to assign single or multiple. Ability to run and drawer report and remove/cash out employee till and reassign new employee.

    92 votes

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    6 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Clients are asking for Tip Pooling, not a 3rd party app. There are many different ways tips can be collected and paid out. We need more settings and control over who a tip is assigned to and reporting for end of shift tips reconciling.

    86 votes

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    24 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  3. This should be for all devices. We should be able to control access to delete items before fire, save, or cash, and NOT AFTER fire, save or cash.

    53 votes

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    planned  ·  8 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  4. If two factor authentication is going to be required please provide the option to use text or an email. There are places that don't have cell service but do have internet. If something happens to my cell phone then I am not able to access my account! We use email to verify our account when working with customer service so please allow this alternative if two factor authentication is going to be required!!

    47 votes

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    16 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Two-Factor Authentication should be an optional system wide configuration setting for all users associated with a merchant account. This will enable the Owner admin to enforce a secure login policy for all users.

    Two-Factor Authentication is currently an optional configuration for each user profile. Therefore, a secure login policy via Two-Factor Authentication cannot be enforced as it requires that the individual user enable it for their profile. It also cannot be verified, as only the individual user has access to their profile.

    29 votes

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    12 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  6. On the Terminal Software, while we can checkmark the box in setup to "Log out after transaction," it will not log out. On traditional credit card terminals we had the option for a Server ID. On the Mini we must use Employee Pins, but if someone forgets to lock the screen after their transaction, or needs to attribute the sale to a different server- it is a hassle. If the log out feature functioned on the terminal software, it would be a start at resolving this issue.

    24 votes

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    0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Merchant does not want to have his employees access the device or access any functionalities if they are not clocked in

    23 votes

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    2 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 16 votes

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    3 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  9. employee coded access to a single cash drawer please. bar setting

    13 votes

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    4 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Hello clover, we are very angry that you are forcing us to use the 2 factor authentication. There are two of us that use the clover dashboard and we both have a computer that we use. There isn't cell service up here where our business is so cell phones cannot be used. After numerous calls, being on hold over and over again and transferred over and over again I finally got someone that could tell me about the authentication app. So I installed the app on both computers but can only get it to work on one computer and it…

    12 votes

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    0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Merchant states any employee should be able to receive the closeout email. Merchant states he shouldn't have to change the owners email in order to get it accomplished.

    12 votes

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    2 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Currently you can only offer tip suggestions as a percentage, but as a coffee shop dollar amounts make more sense. People typically tip $1.00 -$5.00 per drink and with the percentage tipping option it doesn't even come close. It cuts baristas short by doing percentage suggestions even when upping percentages, and takes away the convienence option for customers when they have to exclusively custom tip. Giving us the option of percentage or dollar and letting us set our own tip options would be amazing. Thanks.

    11 votes

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    started  ·  1 comment  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  13. I have spoken to two different restaurants that would like the capability to see in reporting when a transfer of table/server happened. For example : Server A is serving a table gets them up to entrée point but has to leave so she transfers the table/orders to Server B. Server B handles the table from there til they cash out. They need a way to see that Server A was also involved with that table for tip purposes.

    11 votes

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    2 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Merchant would like the ability to reassign a sale to another employee after the sale has been completed.

    11 votes

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    1 comment  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Merchant would like to be able to move a payment between employee even after pay. If an employee accidentally takes the payments under their name, merchant would like a way to move the paid order to the correct employee for reporting purposes and tip purposes.

    10 votes

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    4 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  16. If Managers or Admins were able to assign employees to an order this would allow for Driver management for delivery businesses.

    10 votes

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    2 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Merchant doesn’t want employees to view cash log app but wants them to be able to open cash drawer manually.

    10 votes

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    0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  18. It should be our choice if we want to use it and should be able to turn it off or on ourselves. Not user friendly - staff should not need to use their personal phones to get access codes, especially as we ask our staff to keep their phones in their lockers. Getting a landline call to get a code is time consuming and NOT user friendly because if you miss that window of getting the code in, you need to start all over again. The app that we now need to download to apparently make this easier is absolutely…

    9 votes

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    0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Merchant would like to restrict their tender types to certain employees to force that for e.x., cash to be taken only by admin roles to force employees to give the money to people with that role.

    9 votes

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    2 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Add a permission to employees app to allow users add items to inventory without being able to edit existing inventory items.

    9 votes

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    0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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