73 results found
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Merchant requesting to remove the today's total screen from the employee's screen
merchant employee's are able to see the day's total sale amount after logging out of the admin account
merchant is stating that the device didn't previously show the total sale amount on the employee screen/ merchant has the permissions removed from the employee's permission but they are still able to see the closeout on the screen it comes and it goes after logging out of the admins account
uploaded screenshots of it showing and then disappearing on the employee account I did recommend to closeout out of the application. Tier 3 advised to submit enhancement request since is no permission…1 vote -
Owner Passcode Restricted
Owner passcode should be restricted from being changed or accessed by Admin role.
1 vote -
Employee Name on Non-Table Orders Clover Dining
Employee Name Displayed on Non-Table Order Section like the other section same
1 vote -
Permissions to be added to the roles
It would be nice if you can have the permissions attached to each role. Also, when you remove access for a role at the header level...it should remove it for all the underline items but it doesn't. You have to expand the view for each apps permission and check each line item off even though the header doesn't have the role listed.
1 vote -
refunds
When a manager refunds an item or sale, say for instance a cash sale, the manager then shows a negative cash amount on the manager number, but the server still shows the cash amount. If the manager does multiple refunds for different servers, it become hard to figure out in the instances where the servers hold their own banks.
Turning on refunds in the permissions for servers in not a good option.1 vote -
Management Permissions employees
Management needs to have access to add/edit employees from their specific location. As a franchisor I need this feature so my franchisees don’t have access to each other’s store info/reporting. Please let me know if this feature can be added to my account.
2 votes -
Manager access to employee app
Manager access to employees app on the employee permissions tab. Very frustrating since I have to be there to add employees to the system
3 votes -
Ability to Identify History on Changes; who and when
As a business owner, I have had issues with people accessing other employee codes and making changes that should not have been made regarding our inventory or even deleting orders. It is important to be able to identify changes being made and provide the history and analytics for those things that include information such as; was the change made online or on the clover register, what employee made it, time stamp, and identify the changes made and what it was prior. This would be a valuable tool for owners so we can identify and address sooner than later and reducing…
4 votes -
Merchant stated that he wants to be able to update his employee phone number himself for the 2FA.
Merchant stated that he wants to be able to update his employee phone number himself for the 2FA.
1 vote -
Billing & Statements assign permissions by employee role
Currently, the billing & statements options are only viewable by owner & admin roles. We have created roles for our finance team that gives them access to reporting only & nothing else, but there is no option to give them access to statements without making them an admin.
1 vote -
Let us have 2 cell phone numbers on file
My daughter and I share the bookkeeping job. When she is here, she has trouble signing in at times as it sends the security code to my phone. If I am not near my phone she is out of luck. Can we have two cell phones to receive from so she can pick hers. Thank you
1 vote -
Restrict who can remove taxes from an order
I think it would be useful to have the option to "Remove Taxes From Order" permission assigned to groups of users instead of all users.
1 vote -
Please revert setting so that employees are able to open the cash drawer manually without providing permission to access the cash log.
Currently, employees must have permission access to both the cash log and the register > open cash drawer. Previously, we were able to setup permissions so that employees can open the cash drawer without providing permission access to the cash log.
2 votes -
prevent Operating register app while cash drawer is open.
If employee permission set not to close out order not working at all, employees still able to close the order.
1 vote -
Change server after closed sale
Ability to change server after sale. For instances a ticket was rang under wrong person for tips. It gets complicated to keep track of this when you have hundreds of tips to multiple people
2 votes -
Allow employee to pause online orders but not disable it
Employees keep disabling online orders and NEVER turning it back on. Please implement a feature where employees can ONLY pause online orders for a set duration.
Thanks
1 vote -
Add a secondary Email address for multi-location
please add an option to include the ability for another email address (different than the owner's email address) for Multi location , this will be useful for Sales agent that assist multiple MID
5 votes -
Give other besides the owner access to multi-location dashboard to edit reward plans
Right now, the owner only has access to the multi-location dashboard and wants to give access to the multi-location dashboard to management without giving their conditionals to their employees. My suggestion is to make it so that others can access the multi-location dashboard and not just the owner.
7 votes -
Till Functionality
The merchant would like to be able to setup tills and track them to be able to determine if the employee is over or under at the end of his/her shift. The employees should not be able to view how much cash their suppose to have, this information should only be accessible to the owner/admin/ upper management
6 votes -
Allow Individual Cash Logs By Employee
I'd like to see the ability to have each employee have their own cash log. Each employee would start the day with a set amount and any cash transactions performed while logged in as that employee add/subtract to their total. At the end of the day, Clover would give a final total of tips to be paid out from that employee's individual cash total.
1 vote
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