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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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82 results found

  1. Merchant would like to restrict the employee of doing a sale with 0.00, because went the employee save the order and they deleted the item,that give them the option of pay, so they can open the cash drawer like this, but the merchant still have the option of deleting items for is employees

    6 votes

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  2. Many owners assign or delegate their works to manager on sites. Employees app is one of important roles for managers.

    8 votes

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  3. Merchant would like to request an enhancement in to which he could select the roles that have access to the dashboard mobile app, that way he doesn't have to switch the roles of their managers to admin; since when they try to log in on the app only, it tells them they don't have admin rights.

    6 votes

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  4. The merchant request to have tip amount hidden from employees in the transaction app

    3 votes

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  5. multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access

    10 votes

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  6. The merchant would like to be able to have a permission for adding employees

    4 votes

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  7. employee coded access to a single cash drawer please. bar setting

    16 votes

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  8. Have the ability to use the Employee Login card to override tasks instead of the override passcode.

    6 votes

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  9. 22 votes

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  10. Add a permission to employees app to allow users add items to inventory without being able to edit existing inventory items.

    13 votes

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  11. 4 votes

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  12. I have spoken to two different restaurants that would like the capability to see in reporting when a transfer of table/server happened. For example : Server A is serving a table gets them up to entrée point but has to leave so she transfers the table/orders to Server B. Server B handles the table from there til they cash out. They need a way to see that Server A was also involved with that table for tip purposes.

    13 votes

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  13. If Managers or Admins were able to assign employees to an order this would allow for Driver management for delivery businesses.

    11 votes

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  14. This should be for all devices. We should be able to control access to delete items before fire, save, or cash, and NOT AFTER fire, save or cash.

    70 votes

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  15. Merchant would like the ability to reassign a sale to another employee after the sale has been completed.

    13 votes

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  16. Merchant wants to restrict permissions per device i.e. wants employees to only be able to view their sales activities and reports; advised to update employee permissions; however, merchant wants a solution for employee to view certain sales activities/ reporting

    8 votes

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  17. Merchant doesn’t want employees to view cash log app but wants them to be able to open cash drawer manually.

    9 votes

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  18. Merchant states any employee should be able to receive the closeout email. Merchant states he shouldn't have to change the owners email in order to get it accomplished.

    13 votes

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  19. Merchant does not want to have his employees access the device or access any functionalities if they are not clocked in

    28 votes

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  20. Create a permission setting to allow or not allow employees to use Clover go. Currently this is driven by an email address in the employee settings, which also gives employee access to the dashboard. There are many cases especially in large accounts where you would want an employee to be able to run reports from the dashboard, but would not want them to be able to load the app and run transactions. Or be able to use the Clover Go app without having access to the dashboard.

    11 votes

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