88 results found
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Clover Flex changes the Server when someone else uses a Flex to take a payment for them
When a server has a table and another person (like a manager) brings a Flex to the customer for a payment, the table (and tip) will be reassigned to whoever logs into the Flex and runs the transaction at that table.
This is horrible for the server because only they can take a Flex payment for that table, regardless if they are busy or the customer wants to pay at the bar.
A workaround is to create a ghost account with a password that everyone knows, and then take the Flex to the table with that ghost account, run the…
2 votes -
Shifts should add employee hours to a total
When tabulating employee hours for a specific week/month Clover should total these hours for the time frame requested. Currently Manager has to manually add these up which is time intensive and open for error.
7 votes -
Orders by server view
Busy restaurants make mistakes and often close the wrong sale and the server forgets to filter the sale and then accidentally closes the wrong sale. Can there be a way for a server to log in and ONLY see their sales/orders? This is a MUST for FSR's. They do not want to comingle orders with other servers. This eliminates mistakes overall.. a dollar amount can easily match another open table. Please advise!
4 votes -
Shifts app Card Transaction Tip Fee Deduction
Merchant would like the ability to add a percentage deduction from tip totals per employee in the shifts app to account for fees merchant has to pay for card processing.
6 votes -
Please make it to where we have the option to suggest tips in percentage and dollar amounts.
Currently you can only offer tip suggestions as a percentage, but as a coffee shop dollar amounts make more sense. People typically tip $1.00 -$5.00 per drink and with the percentage tipping option it doesn't even come close. It cuts baristas short by doing percentage suggestions even when upping percentages, and takes away the convienence option for customers when they have to exclusively custom tip. Giving us the option of percentage or dollar and letting us set our own tip options would be amazing. Thanks.
14 votes -
Allow limited access to inventory for employees. Add and edit items without adjusting price
Allow them to be able to keep track off stock, rearranging items but not be able to delete or change price.
6 votes -
Restrict tender type by employees
Merchant would like to restrict their tender types to certain employees to force that for e.x., cash to be taken only by admin roles to force employees to give the money to people with that role.
14 votes -
Restrict the employee of doing a sale with 0.00
Merchant would like to restrict the employee of doing a sale with 0.00, because went the employee save the order and they deleted the item,that give them the option of pay, so they can open the cash drawer like this, but the merchant still have the option of deleting items for is employees
6 votes -
Managers should have access to employees app
Many owners assign or delegate their works to manager on sites. Employees app is one of important roles for managers.
8 votes -
Merchant would like to request an enhancement in to which he could select the roles that have access to the dashboard mobile app, that way h
Merchant would like to request an enhancement in to which he could select the roles that have access to the dashboard mobile app, that way he doesn't have to switch the roles of their managers to admin; since when they try to log in on the app only, it tells them they don't have admin rights.
6 votes -
Tips amount hidden from employee
The merchant request to have tip amount hidden from employees in the transaction app
4 votes -
multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access
multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access
10 votes -
Manager Role add employee
The merchant would like to be able to have a permission for adding employees
4 votes -
employee coded access to a single cash drawer please. bar setting
employee coded access to a single cash drawer please. bar setting
16 votes -
Manager Override Card
Have the ability to use the Employee Login card to override tasks instead of the override passcode.
6 votes -
22 votes
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Permission to allow employees to add items to inventory without being able to edit inventory items
Add a permission to employees app to allow users add items to inventory without being able to edit existing inventory items.
14 votes -
4 votes
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Option to see if multiple servers helped with one order
I have spoken to two different restaurants that would like the capability to see in reporting when a transfer of table/server happened. For example : Server A is serving a table gets them up to entrée point but has to leave so she transfers the table/orders to Server B. Server B handles the table from there til they cash out. They need a way to see that Server A was also involved with that table for tip purposes.
13 votes -
Option to assign Employees to Orders
If Managers or Admins were able to assign employees to an order this would allow for Driver management for delivery businesses.
11 votes
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