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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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83 results found

  1. The ability to assign cash drawers to an employee, cashier in the clover app. Ability to assign single or multiple. Ability to run and drawer report and remove/cash out employee till and reassign new employee.

    111 votes

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  2. This should be for all devices. We should be able to control access to delete items before fire, save, or cash, and NOT AFTER fire, save or cash.

    69 votes

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  3. Two-Factor Authentication should be an optional system wide configuration setting for all users associated with a merchant account. This will enable the Owner admin to enforce a secure login policy for all users.

    Two-Factor Authentication is currently an optional configuration for each user profile. Therefore, a secure login policy via Two-Factor Authentication cannot be enforced as it requires that the individual user enable it for their profile. It also cannot be verified, as only the individual user has access to their profile.

    31 votes

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  4. Merchant does not want to have his employees access the device or access any functionalities if they are not clocked in

    28 votes

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  5. On the Terminal Software, while we can checkmark the box in setup to "Log out after transaction," it will not log out. On traditional credit card terminals we had the option for a Server ID. On the Mini we must use Employee Pins, but if someone forgets to lock the screen after their transaction, or needs to attribute the sale to a different server- it is a hassle. If the log out feature functioned on the terminal software, it would be a start at resolving this issue.

    26 votes

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  6. The new Dispute tab is great! we no longer need to go on business track directly to supply the evidence, instead we can do it straight on clover.

    However please add it under permission so that we can give access to our dispute team to respond the the chargeback. Currently we had to give our full admin login to them in order to have access to that tab, you can imagine the issue having to give the full login to them without any restrictions to other reports and info on the dash.

    21 votes

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  7. 21 votes

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  8. Merchant would like to be able to move a payment between employee even after pay. If an employee accidentally takes the payments under their name, merchant would like a way to move the paid order to the correct employee for reporting purposes and tip purposes.

    15 votes

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  9. employee coded access to a single cash drawer please. bar setting

    15 votes

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  10. It should be our choice if we want to use it and should be able to turn it off or on ourselves. Not user friendly - staff should not need to use their personal phones to get access codes, especially as we ask our staff to keep their phones in their lockers. Getting a landline call to get a code is time consuming and NOT user friendly because if you miss that window of getting the code in, you need to start all over again. The app that we now need to download to apparently make this easier is absolutely…

    13 votes

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  11. Currently you can only offer tip suggestions as a percentage, but as a coffee shop dollar amounts make more sense. People typically tip $1.00 -$5.00 per drink and with the percentage tipping option it doesn't even come close. It cuts baristas short by doing percentage suggestions even when upping percentages, and takes away the convienence option for customers when they have to exclusively custom tip. Giving us the option of percentage or dollar and letting us set our own tip options would be amazing. Thanks.

    13 votes

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  12. Merchant states any employee should be able to receive the closeout email. Merchant states he shouldn't have to change the owners email in order to get it accomplished.

    13 votes

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  13. Merchant would like to restrict their tender types to certain employees to force that for e.x., cash to be taken only by admin roles to force employees to give the money to people with that role.

    12 votes

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  14. I have spoken to two different restaurants that would like the capability to see in reporting when a transfer of table/server happened. For example : Server A is serving a table gets them up to entrée point but has to leave so she transfers the table/orders to Server B. Server B handles the table from there til they cash out. They need a way to see that Server A was also involved with that table for tip purposes.

    12 votes

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  15. Merchant would like the ability to reassign a sale to another employee after the sale has been completed.

    12 votes

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  16. Add a permission to employees app to allow users add items to inventory without being able to edit existing inventory items.

    11 votes

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  17. If Managers or Admins were able to assign employees to an order this would allow for Driver management for delivery businesses.

    11 votes

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  18. Create a permission setting to allow or not allow employees to use Clover go. Currently this is driven by an email address in the employee settings, which also gives employee access to the dashboard. There are many cases especially in large accounts where you would want an employee to be able to run reports from the dashboard, but would not want them to be able to load the app and run transactions. Or be able to use the Clover Go app without having access to the dashboard.

    11 votes

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  19. multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access

    10 votes

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  20. Merchant doesn’t want employees to view cash log app but wants them to be able to open cash drawer manually.

    9 votes

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