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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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11 results found

  1. 91 votes

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  2. When adding sizes or other variants to items with different prices for different variants, these should remain as a group instead of becoming individual items when placed under a category.

    23 votes

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  3. The new Dispute tab is great! we no longer need to go on business track directly to supply the evidence, instead we can do it straight on clover.

    However please add it under permission so that we can give access to our dispute team to respond the the chargeback. Currently we had to give our full admin login to them in order to have access to that tab, you can imagine the issue having to give the full login to them without any restrictions to other reports and info on the dash.

    21 votes

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  4. Create a permission setting to allow or not allow employees to use Clover go. Currently this is driven by an email address in the employee settings, which also gives employee access to the dashboard. There are many cases especially in large accounts where you would want an employee to be able to run reports from the dashboard, but would not want them to be able to load the app and run transactions. Or be able to use the Clover Go app without having access to the dashboard.

    11 votes

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  5. In Virtual Terminal automatically email receipt to customer after completing payment.

    10 votes

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  6. Can't believe that product cost is not an option in the filter for inventory - The purpose of an inventory system is to see your inventory levels(count) and the COST . Yet there are other options that are nowhere near as critical - How this was left off is confusing .

    5 votes

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  7. After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    5 votes

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  8. allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    4 votes

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  9. It would be nice to be able to add items from inventory when doing a cash sale especially when we are having issues with the device or app.

    4 votes

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  10. Change the number of receipt copies that auto print from the terminal and be able to add "customer copy/merchant copy" to respective copies should merchant have configs set to 2 automatic print outs. Currently clover only auto prints 1 copy.

    4 votes

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  11. The open orders on the dashboard doesn't display the correct amount or the correct open orders. It needs to be fixed. It was messed up during the last update a few weeks ago. This helps provide a better summary stats.

    2 votes

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