139 results found
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Ability to format order receipt items to close to order number
On order receipt the bottom item is too close to the order number at bottom and sometimes gets missed. Need ability to format order print out ticket better
2 votes -
Should have option to print x number of order tickets from one order printer
My expo station prints 2-3tickets of same kind and distributes to stations necessary. With Clover, we have to manually RE-print order ticket every time. As a business restaurant we can’t do that all day long. Please update this or I’m switching to Toast.
2 votes -
New feature request: "Show Order Details" on "Receipts" screen
Currently there is no way to quickly refer to the last order that was placed after a transaction -- only the price. In a fast-paced restaurant setting this can be a disadvantage, as often the cashier needs to refer to the last order information (i.e. when pouring a soft drink) without having to navigate to the "Orders" tab and finding the individual order, which can take up extra time and button clicks.
I kindly request to add an option to show the last placed order in the "receipts" payment screen. I have attached a picture to show what I mean:
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2 votes -
Integrations- Receipts
Allow a merchant who is using an Integrated POS with Clover to merge the receipts from both, POS and Clover device, to provide customer with one receipt instead of the two of them.
Additionally, please consider adding EVR to merge both receipts for Integrations and Clover Devices.
2 votes -
enable to print customer receipts when save is tapped
enable to print customer receipts when save is tapped
2 votes -
Time stamp for printed orders on Clover device
Merchant request that the Clover devices should show a time stamp of when an order was printed out originally. Not just on the physical copy of the receipt.
2 votes -
Printing order receipt with over 100 line items when grouped
I know there is a system limitation for order receipts and the amount of items that can be printed. This merchant used the quantity shortcut and only has 15 line items on the order and each line item has the x32 etc option beside it. The merchant would like to have the order receipt print because even though there are 200 items on the order, they are grouped into 15 line items
2 votes -
Items need to fire to the printers they are assigned to.
Hazelnut did this, why can you not figure this out? Items need to secondarily fire to the printers that we have assigned to them. The main order should print to the printer we have assigned. When someone orders food it needs to print to our expo and our kitchen. If drinks are ordered, it needs to print to our bar. If someone orders retail, it needs to print to our host stand. Having only one printer print the order without sending the items to the printers we have assigned to them makes this online ordering system worthless.
2 votes -
want a way to print two receipts at the same time automatically
so they can keep one for the customer and one for them
2 votes -
2 votes
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Add total amount of multiple items in payment receipt
Be able to see the total amount of the items and have the amount per item at the bottom.
2 votes -
would not like to see option for larger font on order receipt
Would not like to see option for large font on order receipt
2 votes -
Do not allow a bill to be printed if the ticket is missing drinks, when it is assigned to a table.
Servers are forgetting to put their drinks on their table's ticket. If an order is assigned to an actual table, not a to-go order, it would be awesome to not allow for the bill to print until they are added. To throw an error reminding the server.
2 votes -
2 votes
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Reward codes on digital copy of receipt
Many customers choose not to use paper copy of the receipt after the purchase. Can you, at least, give the customers chances, who choose not to print customer copy, to get rewards code from their text/email receipt.
2 votes -
invoice payment notifications
Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.
1 vote -
Receipt Phone Number
The should be an option to add parenthesis and dashes to the phone number that appears on the customers receipts.
1 vote -
Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
1 vote -
please add a toggle button to turn off/on 2 receipts on POS terminal.
recently CRA audited us and they did not like your logged version of transaction since they were looking for the actual receipts. Please add a toggle button to turn on/off 2 receipts under printing setting. I was very disappointed to learn that Clover has removed this option to print 2 receipts at the same time and now its manually done.
1 vote -
processors receipts
There is a new update that autoprints when a transaction is declined. In the past in our busy environment we would leave the client with the processor to pay while helping other customers (high volume bar) and we could see that the transaction went thru from across the bar and acknowledge payment. It now prints even when the transaction is declined. Has caused us much grief and lost payments. It should be an option to turn this off especially because it was not a feature before.
1 vote
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