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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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132 results found

  1. QR code to pay on the receipt only allows Apple pay customers. Can you please turn it on for Google pay as well?

    Thanks,

    1 vote

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  2. I want the order type to show on the footer of the receipt instead of the header, or at least give us the option to choose.

    1 vote

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  3. Ability to print the rewards codes by itself without having to print the receipt. A lot of my customers don't need their full receipt they just need the rewards. It would save a lot of paper if there was a button for rewards only next to the receipt button

    1 vote

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  4. When merchants try to edit the payments receipts through the clover dashboard they have limited functionalities. Merchants would want to have more personalized receipts. Also, there's no option to change the background color on the top of the receipt.

    1 vote

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  5. Right now the drive through register is printing to the cooks when the order is placed via the drive through headset system. Dine in register on the other hand is printing to the cooks only when you press the print order is pressed. You should be able to have each register options to print to the cooks independently on every device.

    1 vote

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  6. While using virtual terminal it would be helpful to have the ability to email and/or print receipt at order end. For email, it would be to send a copy to the client and a second copy to our internal accounting team.

    1 vote

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  7. I have a handful of merchants that want to have the option to have each item ordered printed out individually on separate order receipts, rather than multiple items on the same order receipt.... Sans the Expo printer. This request comes mostly from Asian restaurants where they also need to use their native language on the order receipts for their cooks to be able to read the items ordered.

    Having each individual item print on separate order receipts helps avoid missing items, cooking the wrong dish altogether, etc.

    Please make this happen ASAP! It would be a great option for every…

    1 vote

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  8. enable to print customer receipts when save is tapped

    1 vote

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  9. I know there is a system limitation for order receipts and the amount of items that can be printed. This merchant used the quantity shortcut and only has 15 line items on the order and each line item has the x32 etc option beside it. The merchant would like to have the order receipt print because even though there are 200 items on the order, they are grouped into 15 line items

    1 vote

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  10. In a store where we sell multiple items in almost every transaction, we need the ability to display the total amount of items purchased towards the bottom of the receipt. (Kind of like how Walmart has it for example).

    Also, we add discounts on almost all of our items, but the price after discount is not displayed currently. We would like to add that so that our customers know how much they paid for each item.

    1 vote

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  11. Need options to change the the font style in the order receipts. The small size very small and the medium size is take more space in the printer paper. And need options to remove the lines coming in between each items which takes more space. Reduce the paper waste.

    1 vote

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  12. Recent update that has been done is not allowing to see the customer name that was entered in the Virtual Terminal on the Receipt. The receipt used to show the customer first and last name from when we entered it into the Virtual Terminal. Please add back in.

    1 vote

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