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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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132 results found

  1. The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.

    1 vote

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  2. For Delivery platforms, it should state whether or not it is Delivery or Pickup.

    For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…

    1 vote

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  3. Would like the the option to only print receipts based on the signature requirement.

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  4. In the screen where it says set online ordering preferences for printers, we would like it to list label printers as well. Currently, it only lists kitchen printers. I run a bubble tea and vietnamese restaurant. When online orders come through the kitchen, we want it to print out the expo receipt with all items listed. We have two different labels, food and drink. Food is for the kitchen, and drink is for the label printer in the front. The issue is, when an online order or delivery order comes through, it will print out two receipts. One receipt will…

    1 vote

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  5. I run a bubble tea shop and Vietnamese restaurant. We would like to keep order numbers but also have order notes on our labels. We input the customer name or table number on the label so that we don't have to print out a receipt for the customer so that they know the order number. We want order numbers as well so we can keep track of order priority. Currently, all delivery (doordash, uber eats, and grubhub) all say in store pickup. This is very conflicting because we also use clover for our website orders. We would like it to…

    1 vote

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  6. Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt without having to create a new customer profile each time. The payeezy system use to have everything on one screen but now some merchant have to leave the virtual screen to go to transactions just to print a customer receipt. And the receipt are not showing the customer's name.

    1 vote

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  7. Register APP - consumer returns item purchased : merchant processes refund, exchange or partial exchange and balance owing in the form of "instore credit" Receipt printed fails to show balance owing when issuing partial exchange for another item - receipt does not list the balance owing
    Also same idea , with split payment balance owing not shown on receipt. Clover REGISTER APP requires update to correct issue

    1 vote

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  8. When a customer is purchasing the same item more than 3 times, the merchants would like to display a breakdown indicating the item's original price and not only the order summary that they currently see.
    E.G. "1 hour golf lessons ($50 each) x 3= $150.00". The merchants are looking to include both, the price per hour and the total amount of the order on the receipts.

    1 vote

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  9. Bring back the option to automatically email receipt to merchant as well as the customer.

    1 vote

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  10. Please eliminate on receipts this new addition "Retain this copy for statement validation" This adds ~1/2" of extra paper to receipt which adds to merchant costs with no stated reason for existence. I have dozens of Clover accounts who are complaining about this unnecessary addition. No one at Clover Tech Support has been able to offer any reason for its' existence since Oct 31st.

    1 vote

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  11. Clover used to have the ability to cut the order receipt on the kitchen printer after each Item in an order. We have multiple requests from merchants to bring this feature back, and/or update so that if they are using the Clover Dining/Table app to cut between each guest.

    1 vote

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  12. Request for longer text character fields for receipt headers & footers to add additional text provides more detailed for merchant messaging.

    1 vote

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  13. Register to show items on receipt in alphabetical order. Why? On a 50 + item order receipt, single items could be easily referenced for return requests or cashier cancel item requests.

    1 vote

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  14. merchant would like the ability to get itemized receipts

    1 vote

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  15. Order receipt display the online name instead of the modifier name when the order comes from google pick up

    1 vote

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  16. On the order receipt selection screen after payment is tendered, if you don't select a receipt option & just click 'done' the customer display remains on the last order until the next order is tendered for payment. The screen needs to reset regardless of the receipt type being issued. Clicking 'done' without selecting another option should be interpreted as 'no receipt'. Clover Station Duo.

    1 vote

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  17. I need to be able to enter 20 items and have the receipt show 20 items, the individual cost, and the subtotal. Not just 20 items and subtotal. Customer needs to know how much they paid per item (tree) and not have to do the calculation. Only other option is for the same item to show up 20 times on the receipt, which is hard to count.

    1 vote

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  18. It's been a long time since this bug was introduced and even though I'm not an expert on software engineering it seems like such a basic simple thing that is bugging a lot of customers that is hard to believe it would take weeks to fix.

    1 vote

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  19. I would like to suggest that the clover software update have an option to allow duplicate printing on the order printers. It would be helpful because when we send an order to the kitchen, we need the kitchen printer to have two copies printed, one for the chefs and one for the expos.

    Right now, we have to send the original order, then resend by going into the orders app. This is time consuming during rush hours.

    Thank you for your consideration.

    1 vote

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  20. Some merchants don’t like if Order receipt fired to Kitchen has items divided by guests if the order is entered per guests. Merchants like to have the order printed without guests break down even if they key in the order per guest initially in dining.
    It would be useful if a parameter can be added to the order receipt setting to enable or disable items divided by guests to be fired to the kitchen printer.

    1 vote

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