Kitchen receipt ordered category feature suggestion
Hello,
We have multiple customers request the feature for the kitchen printer.
We would need a way to group the items in categories together and display in order.
For example, waiter put coke, egg roll (Appetizer), noodle (main dish) , calamari (Appetizer).
The Kitchen printer should print in this order:
-1 x Egg roll
- 1 x Calamari
- 1 x Noodle
- 1 x Coke
So, the order should be Appetizer first, then main dish, and drink. This option is great to have especially when Kitchen have only one printer. The POS competitors has this option for a long time, why not Clover?
Btw, I requested to have the option to turn off the divider between items but I have not seen any reply yet.
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Micky Patel commented
The kitchen printer should be able to print items in a specific order eg. Appetizers should be first on list, deserts last etc. The customer needs to be able to customize the sequence of categories printed on kitchen printer orders.
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Tyson Sulzberger commented
Restaurants currently lack the ability to group orders fired to kitchen printer/payment receipts by category consolidating items ordered to group by category.
Clover ONLY allows identical items to be consolidated to group together. This is a huge obstacle for the fast pace kitchen as the line items are ire back by the customers order. Lacking any grouping per, "apps" "entrees" "drinks" "desserts".
If this setting preference could be implemented, the orders would be grouped under the category reducing inefficiencies & eliminating order mistakes.
A setting requirement that can assist in our restaurant capabilities and offerings.
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Ajay Singh commented
This is surprising that Clover does not have this feature which is must for all restaurants. This is so disappointing.
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System 1ST commented
Hello,
We have multiple customers request the feature for the kitchen printer.
We would need a way to group the items in categories together and display in order.
For example, waiter put coke, egg roll (Appetizer), noodle (main dish) , calamari (Appetizer).
The Kitchen printer should print in this order:
-1 x Egg roll
- 1 x Calamari
- 1 x Noodle
- 1 x CokeSo, the order should be Appetizer first, then main dish, and drink. This option is great to have especially when Kitchen have only one printer. The POS competitors has this option for a long time, why not Clover?
Btw, I requested to have the option to turn off the divider between items but I have not seen any reply yet.