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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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39 results found

  1. You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

    217 votes

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  2. The client does not pay out his employees tips in cash at the end of the day. Instead, he includes the tips are part of the servers paychecks to ensure proper tax report.

    The Cash Deposit reports assumes the client will payout the credit card in tips and therefore reduce the total cash deposit.

    For clients that do not pay out the tips in cash, this creates an accounting nightmare and leaves the individual stores open to errors (paying out tips when they should not) and fraud.

    An option for “Pay out tips in cash: Y N” and adjusting the…

    50 votes

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  3. The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    30 votes

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  4. I need to be able to see all my items are being paid for by tender type.i sell insurance, taxes and auto registration. It would be nice to know how much was sold for taxes in cash/check/card and so on for each service i provide

    21 votes

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  5. Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    21 votes

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  6. Service Charge be applied to employee tips for employees to receive and be in shift/employee reporting.

    19 votes

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  7. Make calculations for percentages of net sales available as part of the servers close out report. We tip share and waste lots of time at the end of the night calculating support staff tips. For example make it so there is a slot you can add title like busser and identify it as a variable percentage of net sales. Lets just say net sales is $1000. A 3% busser payout on the slip should already have a line saying busser $30 and one for food runner at 2% saying $20. That should be a calculation outside of the cash due…

    18 votes

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  8. A section on the reporting application that allows option for employees to see their own tips only .

    13 votes

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  9. Merchant called because she wants a one year report for her tax account.

    She does not want to print month by month or 3 months at a time

    13 votes

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  10. Merchant would like taxes report to show accurate amount and not the rounded amount.

    13 votes

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  11. FSR merchants are requesting the ability to have a hidden tax. For example: merchant sells a beer for $2 with tax included, he wants the tax report to show the percentage of tax collected on that item even though the tax is included and hidden from the customer.

    10 votes

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  12. Would love to be able to see a report that can give me all of my employees cc tips and cash tips for a custom time frame to make payroll easier

    9 votes

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  13. -merchant request to restrict server to put orders without drinks
    -create more than one service charge
    -put service charge as a default option
    -combined service charges with tips
    -create a report for servers and assistance of servers and for bartender as well
    -divide tips percentage depending on service provide per order

    8 votes

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  14. Would like tips that are in in the tips app with custom tender types In the reporting

    7 votes

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  15. Please add the totals from the day's surcharging through Fiserv to the Clover Closeout report, it currently doesn't display there and is the best report for EOD reporting for small businesses.

    4 votes

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  16. Out first shift ends at 9pm, tabs run over to our second shift. The first shift has to print out open tabs and leave them with the second shift. The second shift has to figure out who gets what when the tab is closed out. Can you make it that all open tabs get flagged when the first bartender clocks out, then when the second bartender closes out the tab, the system automatically breaks down the tip between 1st and second shift based on the percentage of the tip and who rand what amounts.

    4 votes

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  17. Provide a report drilling down the details of each transaction for reconciliation. There should be a column with the category each transaction was coded too. Right now, you have to many steps to access information that could be provided in report.

    3 votes

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  18. had a merchant that requested for this feature to be implemented to the tip app cause that way her employees are not able to view the history from back dates

    3 votes

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  19. Merchant is requesting to have the taxes listed on the shifts report in the shifts app

    3 votes

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  20. When printing sales overview from the device the Additional charges section should itemize the amount for surcharge vs. gratuity. Currently we have to log into the dashboard to get that.

    2 votes

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