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How can Clover help merchants view and analyze reports? What features should be added to Clover’s software to improve analytics?

Reporting Functions: Reporting Tips, Taxes, and Service Charges

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Cash Deposit Report

The client does not pay out his employees tips in cash at the end of the day. Instead, he includes the tips are part of the servers paychecks to ensure proper tax report.

The Cash Deposit reports assumes the client will payout the credit card in tips and therefore reduce the total cash deposit.

For clients that do not pay out the tips in cash, this creates an accounting nightmare and leaves the individual stores open to errors (paying out tips when they should not) and fraud.

An option for “Pay out tips in cash: Y N” and adjusting the report accordingly would fix this issue.

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  • Clover Support commented  ·   ·  Report

    there is currently no way to pull a report that shows how much cash an employee owes the house.

    Workaround - Managers are calculating cash owed by manually adding the numbers per employee via the employees report, also when viewing the the employees reports, client would like to see the totals for each employee excluding the sales tax and gratuity, currently those numbers are calculated with the total amount.