Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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  1. You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

    188 votes

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  2. The client does not pay out his employees tips in cash at the end of the day. Instead, he includes the tips are part of the servers paychecks to ensure proper tax report.

    The Cash Deposit reports assumes the client will payout the credit card in tips and therefore reduce the total cash deposit.

    For clients that do not pay out the tips in cash, this creates an accounting nightmare and leaves the individual stores open to errors (paying out tips when they should not) and fraud.

    An option for “Pay out tips in cash: Y N” and adjusting the…

    41 votes

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    planned  ·  0 comments  ·  Reporting Tips, Taxes, and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  3. For orders with 6+ guests, service charge is applied as gratuity for their employees.

    ~edu that service charge Is included in the revenue.

    ~she wants service charge to NOT be included in the revenue since its gratuity for her employees

    27 votes

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  4. In Wisconsin most bars sell their drinks tax included. This means they don't collect sales tax from the customer but instead pay the tax based on their total sales at the end of the day. Our competitors have a report that tells the merchant how much taxes owed on the nontax drinks sales based on their default tax rate

    24 votes

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  5. The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    22 votes

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  6. Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    18 votes

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  7. I need to be able to see all my items are being paid for by tender type.i sell insurance, taxes and auto registration. It would be nice to know how much was sold for taxes in cash/check/card and so on for each service i provide

    16 votes

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  8. Make calculations for percentages of net sales available as part of the servers close out report. We tip share and waste lots of time at the end of the night calculating support staff tips. For example make it so there is a slot you can add title like busser and identify it as a variable percentage of net sales. Lets just say net sales is $1000. A 3% busser payout on the slip should already have a line saying busser $30 and one for food runner at 2% saying $20. That should be a calculation outside of the cash due…

    15 votes

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  9. Service Charge be applied to employee tips for employees to receive and be in shift/employee reporting.

    13 votes

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  10. A section on the reporting application that allows option for employees to see their own tips only .

    11 votes

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  11. Merchant called because she wants a one year report for her tax account.

    She does not want to print month by month or 3 months at a time

    11 votes

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  12. Merchant would like taxes report to show accurate amount and not the rounded amount.

    11 votes

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  13. -merchant request to restrict server to put orders without drinks
    -create more than one service charge
    -put service charge as a default option
    -combined service charges with tips
    -create a report for servers and assistance of servers and for bartender as well
    -divide tips percentage depending on service provide per order

    8 votes

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  14. Allow multiple tax rates to be added to a partial refund so reporting shows refunded amounts for multiple tax rates

    7 votes

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  15. Would like tips that are in in the tips app with custom tender types In the reporting

    6 votes

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  16. Would love to be able to see a report that can give me all of my employees cc tips and cash tips for a custom time frame to make payroll easier

    4 votes

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  17. had a merchant that requested for this feature to be implemented to the tip app cause that way her employees are not able to view the history from back dates

    3 votes

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  18. Merchant is requesting to have the taxes listed on the shifts report in the shifts app

    3 votes

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  19. I want to restrict permissions under Reporting for my Employees to not have access to view the Tips for the day.

    2 votes

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  20. The Clover Go app inability to automatically add sales tax to manual transactions needs to be changed now. For a business that can't input repetitious items and has to manually input each sale the sales tax should be automatically calculated and added to the transaction. This is also a nightmare for a business that needs the reporting to complete sales tax returns with their respective state. Extremely disappointed with this lack of features that should be default. Just spent 30 mins on the phone with your support line to find out that this isn't currently offered as a default on…

    2 votes

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