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How can Clover help merchants view and analyze reports? What features should be added to Clover’s software to improve analytics?

Reporting Functions: Reporting Tips, Taxes, and Service Charges

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Add a Tax Inclusive Option

You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

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jbrill shared this idea  ·   ·  Report…  ·  Admin →
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  • Bob King commented  ·   ·  Report

    I continue to be amazed that this has not yet been implemented. Every six months it remind the person who sold us this solution. We switched from NCR Silver that had this feature. This is not difficult to implement. If Clover is interested and sharing their source, I will implement for them. I will sign NDA and give you the code. As a craft brewery, this is a must. We hate dealing with change especially when we are busy.

    (Edited by admin)
  • Anthony Damiani commented  ·   ·  Report

    When we advertise on our menu "prices include tax", it's essential for our POS system's functionality, to not get us in trouble when multiple items added up, create rounding up issues. How do other POS systems have this feature, but not Clover? People have been requesting this for 3 years now?

  • Marian commented  ·   ·  Report

    Why is Clover silent on this?
    Are there any government-related issue implementing this? An explanation from Clover would be nice—kind of shows that users are not just being ignored.

  • Timothy O'Connor commented  ·   ·  Report

    We absolutely need this. Very frustrating. Please provide the ability to do price inclusive of tax.

  • Jennajet05@gmail.com commented  ·   ·  Report

    this needs to done asap when 3 beers should be 3 total each total of 9 and the total comes out to 9.01 this is annoying. cash not a big deal since I just ignore the penny but for cards it has to charge them 9.01 it needs to be 9.00 flat

  • Antonio Carcur commented  ·   ·  Report

    Definitely this needs to be added as an option.

    Items should be able to be set to $5.00 with a "Inclusive Sales Tax".

    It would show as $5 on the item selection screen, but post as 4.XX with the tax added to make it $5.

    Having the rounding make totals 15.01 or 19.99 is annoying.

  • Jennajet05@gmail.com commented  ·   ·  Report

    we are getting a lot of customers upset by this and with out it we have to hand calculate our taxes owed which the reason we switched to clover was it was all in one does everything, bar customers dont like being shared 6.01 for their beers

  • Michael Miller commented  ·   ·  Report

    I am losing a customer b/c this feature is not available!!!!!!!!
    Bar wants cash price for liquor with no tax and tax with a card transaction. Every other POS has this feature accept Clover.

  • Marian commented  ·   ·  Report

    Did Clover respond to this request? I think this is not a matter of they cannot do it. More of ‘they do not want to include the feature because….”.

  • Anonymous commented  ·   ·  Report

    We include the sales tax in the price of our products and have Clover set up in this way. However, when reports are run, the Tax line always displays $0.00 and it is necessary for us to manually calculate and subtract the tax from our net sales numbers. This is extremely cumbersome, especially when using different revenue classes to track sales. This can lead to rounding issues. All other POS systems I have used have an option to automatically have the sales tax pulled out of the net sales numbers and displayed in a separate line on the report. This is a critical feature and I hope to see it added in the very near future.

  • Steve commented  ·   ·  Report

    Mine don’t let me add tax has the option blocked

  • Z commented  ·   ·  Report

    Its a simple fix, you have a table in your database that stores tax rules, you can add an option called "tax-inclusive" or "tax-exclusive" to each rate. Once the rates rule is set, you apply that rule to all price fields in inventory. Your reporting should account for this, and hitting remove tax on items should account for this. Too bad, other than that I like Clover. The loyalty could use a little work and being able to have employees close out their own shifts would be great. Actually yeah employees not being able to close out their own shifts is another reason I'm leaving.

    (Edited by admin)
  • BRYAN BAKER commented  ·   ·  Report

    Another request to have this feature added.

  • Bigfoot commented  ·   ·  Report

    This is similar to

    https://clover.uservoice.com/forums/922459-reporting/suggestions/35825803-taxes-included-in-price

    and

    https://clover.uservoice.com/forums/922459-reporting/suggestions/37575613-add-a-tax-inclusive-option

    Other systems have this ability. As poster mentioned, purchasing multiple drinks can force rounding issues where you end up with fractions of a cent rounding up and you get $10.01 rather than 10.

  • Bigfoot commented  ·   ·  Report

    This is really important for bars. As it stands we have to either calculate what the tax should be later, or deal with rounding issues. This also throws reports off as if we calculate the sales tax out later, our gross sales totals will be inflated as they include tax.

  • Shawn commented  ·   ·  Report

    Yes, please have this option!!!

  • Bigfoot commented  ·   ·  Report

    Please! Would love to set the price of an item including tax and have Clover take the tax out of that. Would save hassle of rounding errors or work calculating later. Many of your competitors have this.

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