Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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  1. Summarize report not items where customers can see their total in food, their total in alcohol and total in beverage. Restaurants request this a lot

    20 votes

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  2. Cash Log to also include cash back options at the end of a transaction (cash provided to the customer).

    15 votes

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  3. The merchant would like an automated feature implemented that would calculate the cash by shifts. cash added, cash removed, sales ect. at this time the merchant is balancing the drawer by manually entering notes via the cash log application

    14 votes

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    2 comments  ·  Other Reporting Function Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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  4. There doesn't appear to be a report that can be pulled to show total discount $$ applied to transactions -with the name of the discount listed. There are discount reports, but not one with the discount name. I think it would be great to be able to tell which discounts/promos are getting the most use so that a business owner can determine ROI for their marketing efforts.

    9 votes

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  5. Merchant would like to see bar graphs added to the web db app.

    8 votes

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  6. Merchant would like the option to remove the server totals from the closeout application. Merchant advised that they did not need that section of the report because they are a retail business.

    8 votes

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    under review  ·  0 comments  ·  Other Reporting Function Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

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  7. please send daily batch summaries to email on file

    6 votes

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  8. Include an option to print the information of the actions that are processed trough the "Open Cash drawer" in the register app

    5 votes

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  9. Merchants need to be able to see the taxes collected when a customer pays with a gift card.
    As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
    Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting

    4 votes

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  10. want to print the cash report individually for every action

    3 votes

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  11. I would like to have a report that shows the busiest hours over the requested time frame. I used another platform that had a "Labor Optimization" report, that allowed us to see the volume of visitors per hour over a selected time period in order to better schedule employees. Currently, we're only able to see the hourly volume per day, unless we export that data to compile a report of our own.

    2 votes

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  12. We would like to have labor cost to show under the Reporting app without the need to use a third party app like HomeBase.

    2 votes

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  13. Most other POS Systems allow a display and a print of up to the minute Man /hour usage and up to the minute Labor Cost Vs Sales to give a Labor Cost %. This is critical short coming that needs to be resolved if I am to consider another Clover.

    2 votes

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  14. Provide the ability to disable printing of Batch Totals when close out occurs. This feature works as expected on Duo but all our Mini's print Batch Total each night we are open. We don't use these reports and it is a waste of paper. Additionally I don't want my employees looking at these reports.

    1 vote

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  15. In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.

    Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).

    Clover support was unhelpful on 3 separate…

    1 vote

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  16. I hate the monthly statements. They are 11 pages and show less info then other companies do in 4 pages. I would like someone from Fiserv to look at my other statements in order to make fiserv a much better product.

    1 vote

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  17. It would be nice if you could automatically send certain reports via email.

    1 vote

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  18. Need to have the ability to print detailed batch report showing each transaction from the device itself. Ideally from the Closeout app this should be an additional option but even if ability was given to Transactions app to print a list or via Reporting App to Print a list as well.

    1 vote

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  19. under setup I added 2 different type Taxes. 1) sales tax 8.25% 2) Convenience fee 4%. At the check out it do not show separately. It adds up both Taxes and shows. This was in reports also we do not know how much sales tax and how Convenience we collected.

    1 vote

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  20. This is so that the accountant can label these sales properly in the accounting system. Whether the sale was for fees, wholesales, etc.

    1 vote

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