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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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24 results found

  1. The merchant would like an automated feature implemented that would calculate the cash by shifts. cash added, cash removed, sales ect. at this time the merchant is balancing the drawer by manually entering notes via the cash log application

    16 votes

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    4 comments  ·  Other Reporting Function Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Cash Log to also include cash back options at the end of a transaction (cash provided to the customer).

    15 votes

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  3. There doesn't appear to be a report that can be pulled to show total discount $$ applied to transactions -with the name of the discount listed. There are discount reports, but not one with the discount name. I think it would be great to be able to tell which discounts/promos are getting the most use so that a business owner can determine ROI for their marketing efforts.

    10 votes

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  4. Merchant would like to see bar graphs added to the web db app.

    8 votes

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  5. Merchant would like the option to remove the server totals from the closeout application. Merchant advised that they did not need that section of the report because they are a retail business.

    8 votes

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    Under Review  ·  0 comments  ·  Other Reporting Function Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
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  6. please send daily batch summaries to email on file

    7 votes

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  7. Include an option to print the information of the actions that are processed trough the "Open Cash drawer" in the register app

    5 votes

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  8. Merchants need to be able to see the taxes collected when a customer pays with a gift card.
    As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
    Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting

    4 votes

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  9. want to print the cash report individually for every action

    4 votes

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  10. It would be nice if you could automatically send certain reports via email.

    2 votes

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  11. Need to have the ability to print detailed batch report showing each transaction from the device itself. Ideally from the Closeout app this should be an additional option but even if ability was given to Transactions app to print a list or via Reporting App to Print a list as well.

    2 votes

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  12. I would like to have a report that shows the busiest hours over the requested time frame. I used another platform that had a "Labor Optimization" report, that allowed us to see the volume of visitors per hour over a selected time period in order to better schedule employees. Currently, we're only able to see the hourly volume per day, unless we export that data to compile a report of our own.

    2 votes

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  13. We would like to have labor cost to show under the Reporting app without the need to use a third party app like HomeBase.

    2 votes

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  14. Most other POS Systems allow a display and a print of up to the minute Man /hour usage and up to the minute Labor Cost Vs Sales to give a Labor Cost %. This is critical short coming that needs to be resolved if I am to consider another Clover.

    2 votes

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  15. Phone orders are nontaxable in our city. Need a way to track these orders separately from other orders so that quarterly taxes are easier to do.

    2 votes

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  16. Allow merchant to
    1. Close their batch through the dashboard.
    2. Provide them information on their expected funding time based on when they batch and their time zone.
    3. Let the merchant use this information to set their OWN auto-batch time, or to switch their batching to manual.

    1 vote

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  17. Ability to print to a wifi printer instead of using the Clover Printer paper.

    1 vote

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  18. items in our inventory app that has not scanned at the register over a selected period of time (6 months, 12 months, 18 months, etc...). Then from that report be able to either archive or delete that data from the inventory app. This will not only allow the app to run better, but reduce the amount of dead inventory sitting out there that is costing you money to store.

    1 vote

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  19. Provide the ability to disable printing of Batch Totals when close out occurs. This feature works as expected on Duo but all our Mini's print Batch Total each night we are open. We don't use these reports and it is a waste of paper. Additionally I don't want my employees looking at these reports.

    1 vote

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  20. In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.

    Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).

    Clover support was unhelpful on 3 separate…

    1 vote

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