37 results found
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1 vote
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We need the daily batch reports or any report with totals by category
We do not use the full inventory system, but we do enter a category (one of 10) for every transaction by using the "Register" app. We have removed all permissions for the "Sales" app. However, there is not reporting option that provides us with transaction totals by "category". We need this option.
Daily batch reports do not total by category nor is there any report that filters by category. Tech support has told me there is no such option.
Can you provide this option or is there a way for me to create a custom report with transaction totals by…
1 vote -
Need a monthly report that shows daily CASH sales totals
As a bookkeeper I have a request for an additional report that shows a monthly report with daily cash sales totals. My restaurant client makes daily bank deposits of the CASH they receive. I need to check if what they deposit matches with the cash sales according to Clover. If they deposited more or less than the actual cash sales then I need to record that in the books as cash over or short. Right now no such report exists so I have to look at each day, scroll down, write down the amount on a spreadsheet. Then the next…
1 vote -
Option to Print "Just" the Batch Report
Prior to last week, I could go to "Closeout" and print batch reports. The Closeout screen also gave options for printing Card Type Totals and Server Totals. As of last week, all of the print buttons automatically print all of the reports. I called customer service and found out that this is a result of a recent update. Updates should be improvements. Updates should not decrease my options.
1 vote -
Permission to change Device name.
Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.
1 vote -
report pay outs from register
employees have the need to buy supplies quickly on occasion and do a payout from the register there is no method to do that
and your chat line is worthless1 vote -
Can you please add the Business Name to the Emailed End of Day Close out Report
Can you please Add the Name of the Bussiness on the End of day close out report Emailed to the merchant.. Not just the MID #. I have a client who has multiple accounts but under the same email. They want the name of the business listed on top of the report so they can idenitfy which Close out report belongs to which business. . Thank you!
1 vote -
Total gift card liability balance at a customizable date.
We need to be able to reconcile gift card liability at year-end without downloading the whole database exactly at cob on 12/31.
5 votes -
Better Batch Options
Allow merchant to
1. Close their batch through the dashboard.
2. Provide them information on their expected funding time based on when they batch and their time zone.
3. Let the merchant use this information to set their OWN auto-batch time, or to switch their batching to manual.3 votes -
Batch Report to Include Transactions
Merchants have discrepancies between what the Closeout App cites as the batch total versus what they receive in their Deposit. To reconcile, we need to pull a batch report that clearly cites what transactions were funded in each batch. Clientline used to provide this report, but recent changes on that portal make this an even more urgent need on the Clover platform
2 votes -
Print the date on the closeout report
Closeout App: when the batch report is printed on the device, it does not include the date & merchants must write this down manually on the printed report. Please print the date.
1 vote -
Automatic Reporting
It would be nice if you could automatically send certain reports via email.
5 votes -
Reporting (Filters)
When viewing reports from the device with filters set to categories / all categories the client would like to see the category name and the totals only, not a breakdown of the items within that category. It would also help save more receipt paper
1 vote -
Cash totals by employee
Line item cash total in reporting on the stations. Just like credit cards and tip totals.
1 vote -
Data File
The feature to download monthly transactional data was available to us until November last year (2022), but with some of the updates that happened, we are no longer able to pull the full month report. I believe there is a 30 second time lapse, that after that, no further lines are included in the report. Can you please revert back to the process of how it was before? It is very important to be able to pull full reports for all Taxi companies, we are a group of 12 Taxi companies with over 5,000 cabs and we need this reporting…
1 vote -
Detailed Batch Report
Need to have the ability to print detailed batch report showing each transaction from the device itself. Ideally from the Closeout app this should be an additional option but even if ability was given to Transactions app to print a list or via Reporting App to Print a list as well.
4 votes -
print a report to a wifi printer instead of using all my paper in the printer.
Ability to print to a wifi printer instead of using the Clover Printer paper.
1 vote -
Reports showing trends for days and hours
I would like to have a report that shows the busiest hours over the requested time frame. I used another platform that had a "Labor Optimization" report, that allowed us to see the volume of visitors per hour over a selected time period in order to better schedule employees. Currently, we're only able to see the hourly volume per day, unless we export that data to compile a report of our own.
4 votes -
items in our inventory app that has not scanned at the register over a selected period of time
items in our inventory app that has not scanned at the register over a selected period of time (6 months, 12 months, 18 months, etc...). Then from that report be able to either archive or delete that data from the inventory app. This will not only allow the app to run better, but reduce the amount of dead inventory sitting out there that is costing you money to store.
1 vote -
disable batch close out printing
Provide the ability to disable printing of Batch Totals when close out occurs. This feature works as expected on Duo but all our Mini's print Batch Total each night we are open. We don't use these reports and it is a waste of paper. Additionally I don't want my employees looking at these reports.
1 vote
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