6 results found
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The station duo absolutely needs the pre auth feature.
This is not a want, but absolutely a need. Bars/breweries/coffee shops. Basically anyone worried about someone walking out on a tab needs this feature. It is less than efficient to jump to the auth tab back and forth. The auth tab also doesn’t save to an order. Even if you can start an auth then from the auth tab create an order and it saves the card to that order, that would work. Anything less than that or the original pre auth option is less than average. Basically every other system out there can do this.
72 votesWe are completing the rollout of bar tab / pre-authorization on Clover Station Duo. This now makes this feature available on all Clover Hardware. Below is a link to the help article to set this feature up on your device (s). Thank you for your feedback!
https://www.clover.com/en-US/help/set-up-pre-auths
Sincerely
Clover Communications
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Attach a credit card pre-authorized amount to an actual order.
If you could open a tab, attach a pre-authorized credit card and actually place the ongoing order against that credit card it would be wildly helpful. There are too many times when the customer runs an order and then leaves without paying. We have no way to track them down other than harassing them. Putting the card against the order and allowing it to be charged helps protect the merchant.
1 vote -
Coursing needs to be set up like most restaurants need to fire certain courses
Coursing
We need the coursing function to be easier to use. Right now the coursing takes too much time to fire, we have to go into function and click the course one by one to fire. We have more than 100 customers at once so this is not going to work.
Have something like this:
Have the option to pre-set the items into different courses.
For example:
Cesar Salads in Appetizer category can be pre-set as First Course.
Spaghetti & Meatballs in Pasta category can be pre-set as Second Course.So, when the servers fire the order, the kitchen printer…
1 vote -
Pre-Authorization Clover Station / Duo does not work?
So I hit the help button asking for a call regarding the pre-auth is not working only to find out that it is not available on the station duo, i was not sure about that and wanted a 2nd opinion so i called Pre-Sales for agents asking about pre-auth on the station/duo and they said it is available.
So what is it????
1 vote -
print a signature receipt for call in orders
I need a receipt printed for when come one calls in and gives card over the phone for delivery
1 vote -
Add a Donation Option
It would be great for nonprofits that use Clover to have the option to have an "add a donation" button pop up on the CC processing machine when customers are completing their transaction. It would be like the "add a tip" function that many businesses already use.
1 voteThis is available through third party applications.
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