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Apps/App Marketplace

Welcome to the feedback forum for Apps and the Clover App Marketplace. Please share your ideas for how we can improve the user experience of the Clover App Marketplace as well as how different types of apps offered can be enhanced. We are listening and we use this feedback to prioritize our roadmap. 


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. App Marketplace Functionality: Share your thoughts on how the App Marketplace as a whole can function more effectively. Is it easy to find the apps that you are looking for?

2. Suggestions for Current Apps: Tell us what new features you would like to see on existing apps. Make sure to include specific app names in your comments/ideas when possible. If you are providing an idea for a generic category of existing apps (e.g. all loyalty apps), please include your suggestion here.

3. Apps Needed: See a gap in the current app offerings? Tell us! If you are not sure if your suggestion exists in the App Marketplace, don’t worry. 

4. Other App Marketplace Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


Apps/App Marketplace

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36 results found

  1. Order is keyed on Day 1 but is not paid for until Day 5, Merchant would like the dates to reflect the time the actual transaction was processed instead of the date when the order was initially keyed

    12 votes

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  2. Merchant needs the option to add an additional fee to orders placed through Clover Online Ordering

    10 votes

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  3. Monday morning start of day 0 orders should be in orders app. I've had several customers ask is there anyway they don't see previous days orders on the next day. Should be able to go to prev day, week, etc but just not show in current day orders.

    9 votes

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  4. Merchant wants the orders app to be restored to the default way that it was before the app was updated. Merchant stated that the older version was easier to use.

    6 votes

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  5. Add Gift Card Option to On-line Menu. The Gift Card Department claims it is not available at this time.

    5 votes

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  6. Merchant is requesting an update be added to the shifts application, shifts will generate all types of reports including total amount of hours and minutes for an employees and all of their orders however it does not specify tip amount total nor does it specify the tip amount totals by tender type on the report it self.

    5 votes

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  7. In Homebase, automatically calculating the amount the server owes the house should have the option to consider gratuities. This is a huge gap in the functionality of the system for majority of our full service restaurant installs.

    The formula usually goes as follows: Cash Sales - Credit Card Tips - Service Charges = Money Owed to the House.

    As I said, this should be an OPTION.

    4 votes

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  8. Employees logged in with their own log-in information can now see charges by other employees under the same MID #. Please either remove this functionality or allow a quick filter on the sales tab to only view their current sales. It gets very confusing when multiple employees are running charges simultaneously.

    4 votes

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  9. When it comes to the rewards application, it feels like it was built without ever asking a customer, business owner or really anyone what makes sense for user experience. The requirement to download an app in order to take part in your loyalty program immediately creates a high barrier of entry for a rewards program for the customer. As a business, we understand the importance to growth and revenue these programs can have but those stats don't matter if we can not acquire the member to start. People HATE apps. There have been numerous studies that show it. Ex: https://www.forbes.com/sites/johnkoetsier/2021/02/15/91-of-us-hate-being-forced-to-install-apps-to-do-business-costing-brands-billions/?sh=801ec645da86

    4 votes

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  10. Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.

    Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.

    These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…

    3 votes

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  11. Enhancement for Clover Gift Card App --

    When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:

    1. Do you already have a Gift Card Entitlement Number?

      • If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
    2. Do you plan to use gift cards at other locations?

      • if yes: prompt…
    3 votes

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  12. Before the fall 2022 release, we could select (filter) batches of items and delete them as a group. In the new release, the filter may find all the items we want to delete, but the app forces you to select and delete each one individually. I manage over 48,000 line items. Without a feature similar to the prior version, I will be forced to just let the inventory grow.

    3 votes

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  13. The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.

    Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.

    2 votes

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  14. The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code

    2 votes

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  15. Ability to search inventory by SKU in Clover Go app. Only possible to do on Clover hardware, not possible on iOS or Android interface. Being in the hardware business, all of our employees think in terms of part numbers, not hardware descriptions. But customers think in terms of descriptions, part numbers are irrelevant to most.

    2 votes

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  16. The Tables App urgently needs updating to mke it compatible with the Station Pro. It states that is supported on the Station and Station (2018) but no mention of the Station Pro.
    We deliberately upgraded to the Station Pro from the Clover Mini to get the larger screen but now have a retrograde experience as the Tables App is not supported. We do not need the Dining App as that is overkill for our needs.

    2 votes

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  17. The Orders App should always default to clear filters. We have issues with staff not realizing that there is already a filter in place when doing a search.

    2 votes

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  18. We are a tourist destination and would like the Clover Web functionality to be extended to Manager and Employee level staff. Currently it is only available to Administrators, yet the icon is able to show up on Manager and Employee terminals. It just doesn't launch. We get questions all the time about directions, phone numbers, etc and I don't want them on their phones. It would be optimal if they could use the Clover Web Application to do these tasks.

    2 votes

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  19. Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%

    1 vote

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  20. We are unable to accept multiple forms of payments when checks are split by guest. This creates a large headache on busy nights and difficulty closing checks

    1 vote

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