16 results found
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Orders App - Dates and Times
Order is keyed on Day 1 but is not paid for until Day 5, Merchant would like the dates to reflect the time the actual transaction was processed instead of the date when the order was initially keyed
8 votes -
Orders App should only have current days orders showing for that day
Monday morning start of day 0 orders should be in orders app. I've had several customers ask is there anyway they don't see previous days orders on the next day. Should be able to go to prev day, week, etc but just not show in current day orders.
6 votes -
Orders App Update
Merchant wants the orders app to be restored to the default way that it was before the app was updated. Merchant stated that the older version was easier to use.
4 votes -
Add Mass Delete back into the 2022 Inventory Application release
Before the fall 2022 release, we could select (filter) batches of items and delete them as a group. In the new release, the filter may find all the items we want to delete, but the app forces you to select and delete each one individually. I manage over 48,000 line items. Without a feature similar to the prior version, I will be forced to just let the inventory grow.
3 votes -
Shift app
Merchant is requesting an update be added to the shifts application, shifts will generate all types of reports including total amount of hours and minutes for an employees and all of their orders however it does not specify tip amount total nor does it specify the tip amount totals by tender type on the report it self.
3 votes -
Online Menu
Add Gift Card Option to On-line Menu. The Gift Card Department claims it is not available at this time.
2 votes -
Order App
The Orders App should always default to clear filters. We have issues with staff not realizing that there is already a filter in place when doing a search.
2 votes -
Enable Clover Web Browser Functionality for Manager & Employee Level Staff
We are a tourist destination and would like the Clover Web functionality to be extended to Manager and Employee level staff. Currently it is only available to Administrators, yet the icon is able to show up on Manager and Employee terminals. It just doesn't launch. We get questions all the time about directions, phone numbers, etc and I don't want them on their phones. It would be optimal if they could use the Clover Web Application to do these tasks.
2 votes -
Employees not able to see other employees charges
Employees logged in with their own log-in information can now see charges by other employees under the same MID #. Please either remove this functionality or allow a quick filter on the sales tab to only view their current sales. It gets very confusing when multiple employees are running charges simultaneously.
1 vote -
Remove the Requirement for App to use Clover Rewards
When it comes to the rewards application, it feels like it was built without ever asking a customer, business owner or really anyone what makes sense for user experience. The requirement to download an app in order to take part in your loyalty program immediately creates a high barrier of entry for a rewards program for the customer. As a business, we understand the importance to growth and revenue these programs can have but those stats don't matter if we can not acquire the member to start. People HATE apps. There have been numerous studies that show it. Ex: https://www.forbes.com/sites/johnkoetsier/2021/02/15/91-of-us-hate-being-forced-to-install-apps-to-do-business-costing-brands-billions/?sh=801ec645da86
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1 vote -
Additional charges for online ordering
Merchant needs the option to add an additional fee to orders placed through Clover Online Ordering
1 vote -
BOLD the authorization code on the APP
The newly updated Clover Go APP. PLEASE BOLD the authorization code on the receipt. The G1 Clove app had it bold. it was easier to see.
please also give back the ability to view user transacations they ran so they can go back and verify the receipt, re send the receipt, refund if needed....etc. right now they are flying blind. they dont' know if sale went through successfully or not and they can't grab the authorization code to write down on their ticket.
1 vote -
New Clover Go app took away the
The New Clover Go app we were forced to update to from the Clover G1 app we were on, is missing the ability for the user to see their transaction list for the day so they can write down the authorization code off the receipt. We don't want them to see the whole companies list of transactions that occured. Just the list they were use to on the G1 App where they could see their sales for the day.
1 vote -
Tables App (Version 1.0-1181)
The Tables App urgently needs updating to mke it compatible with the Station Pro. It states that is supported on the Station and Station (2018) but no mention of the Station Pro.
We deliberately upgraded to the Station Pro from the Clover Mini to get the larger screen but now have a retrograde experience as the Tables App is not supported. We do not need the Dining App as that is overkill for our needs.1 vote -
Online Menu vs. Inventory Categories
We are a Grocery Store with Food To Go and a Coffee Bar. It seems to be easy for a restaurant to set up an online Food To Go Menu but not another business type. We are adding an online menu with curbside pickup for the Coffee and Food to Go with select products. Setting up an online food menu is not user friendly if inventory/menu items are also sold as a grocery items as well as food to go.
Each grocery item has an assigned category. An online Food To Go Menu needs different (restaurant style) Categories (than groceries)…
1 vote -
Online Menu
On-Line Menu - Need visible option to "Select one" CurbSide, Pick-up or Dine IN. Current design is too hard for customers to find.
1 vote
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