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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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5 results found

  1. We are a service company (Custom Cooling Services) and need to have the option of non taxable items and taxable items plus the tax %. In NJ materials/parts are non taxable but labor is.
    Please try to rectify this ASAP as we have charges that need to be put through but can not be at this time

    1 vote

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    Completed  ·  0 comments  ·  Taxes  ·  Admin →
  2. It is very important to have the option to add sales tax when creating an e-commerce payment link, either button or URL. It is hard to believe this doesn’t already exist.

    1 vote

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    Completed  ·  0 comments  ·  Taxes  ·  Admin →
  3. Currently, Clover can either tax everything or tax nothing. This is unacceptable. You can choose to tax everything and then manually remove the tax on non-tax items on the device. But I have hundreds of items and people make mistakes. This should not be hard to program the software to tax or not tax based on what I choose on my Item list in my Inventory

    We need an automated solution. I don't want to rely on cashiers remembering to remove to tax on non- taxables. And I don't want problems paying my Sales Tax to the State.

    1 vote

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    Completed  ·  1 comment  ·  Taxes  ·  Admin →
  4. Merchants want the ability to add taxes when sending invoices on the Virtual Terminal

    5 votes

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    0 comments  ·  Taxes  ·  Admin →
  5. 11 votes

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    0 comments  ·  Taxes  ·  Admin →

    Hello,

    This enhancement has been released. A specific entitlement must be enabled through Fiserv, and it will also need to be enabled in the Setup application. 

    Thanks, 
    Clover Product

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