Skip to content
← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can Clover's payment capabilities be improved?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

4 results found

  1. Edit customer email address and phone number

    I need the ability to edit a customers email and phone number without deleting and recreating their entire record which charges them again.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 


    Can you confirm if you're on the Clover Payments Plus plan? The ability to edit a customer's profile is available today within our Essentials plan.


    Thanks, 

    Clover Product

  2. Collect at Club

    In the old system we used, our clients on recurring payment would sometimes pay their monthly draft in person before the draft occurred. We called that "COLLECT AT CLUB". That would cancel out their upcoming payment and mark them as having paid that month's draft. This does not exist in Clover but what could make this doable would be to allow the START DATE (or NEXT PAYMENT DATE) to be edited like the End Date is. Currently, the START DATE is set and permanent. In order to change the NEXT PAYMENT, a client must be deleted and re-set in the…

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 

    Thanks for reaching out. In order to assess the business opportunity here, can you please provide more details on your exact business use case? 

    Thanks, 

    Clover Product

  3. Reoccurring Pay - Billing Frequencies

    The merchant has clients that bill at different time periods and which requires the creation of multiple payment plans, the client suggested a single QR functionality that would notify the merchant of upcoming payments

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 

    In an effort to better understand your merchant's request/pain-point, can you please clarify how they intend to utilize the QR code for this? Would it be allowing the user to hit a hosted checkout page with a variable amount? If so, that's available today.

    Thanks, 

    Clover Product

  4. A couple suggestions that would help coming from your competition

    We recently switched from Payjunction to Clover. I have to say that other than your customer service Payjunction has much more to offer clients. A couple things that I would like to suggest to help customers who store clients credit cards in the virtual terminal are:
    1) Allow clients to store multiple credit cards on file.
    2) When we are searching client credit cards... show a list of recent transactions. I am happy to assist if you have any further questions.

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Recurring Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 


    Thanks for your feedback. 


    Regarding #1, we'll share this with our Consumers team.


    Regarding #2, do you want to search for cards on file, first6/last4 of the card, and do you want to search for that on device, or the web dashboard?


    Thanks, 

    Clover Product

  • Don't see your idea?