65 results found
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Mandatory emails
Can we please stop w the mandatory emails. The customer knows we are storing their card numbers
1 voteThis is a compliance requirement and we are not able to eliminate it.
Thank you
Clover Communications.
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Control for Discounts Voids and Refunds
I know that there are other posts for void alerts, this goes one step further, this would allow owner's/managers to specify the number of voids or refunds that a specific passcode and email address can process without additional approval and or alerts going to the primary email address.
1 vote -
It would be nice to enable on the system which credit cards can be accepted. Foe instance only taking a certain card time with manager
Allowing certain credit card types only with manager approval
1 vote -
Allow voiding transactions up until batch closing.
With Payeezy we were able to void transactions until the daily batch closing. With Clover we only have a matter of minutes. This is unacceptable in a real business.
1 voteThe limitation with Clover is 25 minutes.
Thank you
Clover Communications
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scan
Offer ACH in virtual terminal to Omaha merchants. Many merchants want ACH options and we have to place them with a different gateway because Clover has not rolled out ACH in virtual terminal for Omaha merchants.
1 vote -
We need the capability to
Merchants on Omaha do not have the capabilities to offer scan and pay with the QR code on their receipts. We have so many merchants wanting this feature and it's hard to explain we cant add due to the platform when our merchants go to other establishments that have Clover and they are paying with scan and pay at another business with a feature they can't offer to their customers. If I add Nashville front-end to an Omaha merchant will the scan and pay feature be enabled?
1 vote -
Bitcoin Lightning
Do you accept Bitcoin Lightning as payment through your terminal? If not, could you please start? I would really appreciate a comment either way. Thank you!
1 vote -
pin debit for clover go
Add an option to take pin debit card transactions on the clover go for customers that only have debit cards that are MANDATED to put in the pin when taking the transaction
1 vote -
remove need for CVV when entering a card # in an order than was processed off line then declined. How would the merchant have the CVV ?
Allow bypass of the CVV when on a Clover Device. The fraud tools allow to verify CVV in the ECOMMERCE suite only if it is Entered! How is that fraud prevention but you have to enter the CVV on a Clover device for a transaction on an order? Merchants have transactions that fail when Clover device goes back on line after card # was entered in off line mode. The merchant doesn't have the CVV when they try to reprocess transaction a few days later on an existing order.
1 vote -
Fraud Tools (Bypass CVV option w/o disabling)
Having the ability to optionally bypass CVV during transaction from VT.
VT Fraud Tools has the option to either enable/disable CVV Verification.
2 votes -
Allow taxes to be added to payment links
The merchant would like to have their taxes be applied to transactions processed through the payment links.
1 voteHello,
For a more feature-rich payment integration, we would recommend using our Hosted Checkout solution which could include tax calculations. Our Payment Links product is meant to be a simple and quick way to accept payments online.
Thank you,
Clover Product
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Emails - Retain Customer emails for our records
When taking a payment .. Have the customers email on the receipt to retain for our records.
1 vote -
On the Payment Link- Allow Customers to Choose if they would like to pay the Convenience Fee
It would be most helpful if there was a feature on the Clover Virtual Terminal Payment Link that would allow the cardholder to check a box if they would like to pay the convenience fee.
This would benefit many merchant, most notably charities that take donations on their website.
1 vote -
customer should be able to sign on screen and on receipt, not either or
customer should be able to sign on screen or on receipt (BOTH) not either or
0 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Healthcare Plan Payments - Request Payment Card
Most customers prefer to enter their credit card for recurring payments. As a business owner I should be able to setup a recurring payment plan for a patient and request the patient to enter the payment card. This way we are not manually entering the patient's card details. This feature is available in Loyalzoo Memberships app. This feature would be a great addition to Clover Dashboard
1 voteHello,
Clover is not a HIPPA-compliant solution. However, we’re looking into supporting this feature in a HIPPA-compliant manner.
Thanks,
Clover Product -
Cash discount , Need the Clover to know the difference between cash and credit
We need the clover to distinguish the difference in cash and credit, On the print bill we need the bottom to show the cash price and credit price built in. NOT using a third party app, We want it to be in clover built in. We want the receipt to show my menu price and also the 4% credit card price at the bottom of receipt. and also if credit card is run then the 4% more would be charged on card if cash is used then the 4% discount which is my menu price would be charged.
1 voteClover offers surcharging natively
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Add TIP RESTRICTIONS over certain amount of PERCENTAGE %
Merchant would like to restrict and limit employees to add tipping over certain amount of percentage being tipped by the customer. To verify the employee is not over charging customer if the % limit is reached.
Example:
Total : $100
Customer pays
Tips are enabled for printed receipt.
Customer pays over 35% than the regular suggested tips enabled on the set up app under the tips section, manager or admin would like an approval or permission to ask for an approval after entering tip amount over the limit amount.1 voteHello,
Thanks for your feedback.
Today, we currently prompt the user to confirm a very high tip (over 30%). Our assumption is that only managers and admins have access to the Tips app, and believe that this warning is sufficient.
If managers want further control over their tip entries, they can limit the tips permission for respective employees.
Best,
Clover Product
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REMOVE SERVICE CHARGE AUTOMATIC DISCLOSURE
Remove the automatic BOLD disclosure of the service charge on the bill.
This should be an option if the merchant wants it disclosed on the bill. This causes less tipping for servers in clover dining
1 voteHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Transaction void
Merchant requested we have permeant void feature in the transaction app and have the ability to void sale before batch close
1 vote -
Remove the Cancel button for contactless payments
On the Flex, there is a cancel button while the transaction is being processed only for contactless payments. This cancel button does not appear for any other transaction type such as EMV chip. Would like to have this cancel button removed for contactless payments.
1 voteHello,
Thank you for your suggestion, but this request does not align with our current priorities. We expect the Cancel button to be present for all card-based payments on all devices. If it's not, please reply here or reach out to Clover support.
Best,
Clover Product
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