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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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4 results found

  1. Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited

    some merchants are requesting for recurring payments to be able to email a link to a customer and then the customer enter the cc info and select the monthly date they want the card debited and that Our competitor Stripe has this functionality.

    15 votes

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    Under Review  ·  2 comments  ·  Recurring Payments  ·  Admin →
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  2. recurring payment - edit start day capability & alphabetization

    Hi - we use Clover for a daycare. We allow families 2 weeks of vacation. Would be ideal if I could edit the start date to bump it a week instead of having to delete and re-add them back into the plan. I have 13 customers in the one plan for the amount so I can't pause the whole plan. I need to just pause one family in that plan.

    Also would be phenomal to filter it alphabetically or by amount - our plans are by weekly and amount or bi-weekly and amount or monthly and amount. Instead of it…

    9 votes

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    Under Review  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  3. Why can't a healthcare office (dentist, doctor, etc) do recurring billing?

    I am having to set them up with a different gateway like authorize.net, paytrace, eprocessing network, etc. instead of using Clover. Should be able to run their practice all in one place and Clover already has recurring billing.

    6 votes

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    1 comment  ·  Recurring Payments  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 


    Clover is not a HIPPA compliant solution. However, we're looking into supporting this feature in a HIPPA compliant manner. 


    Thanks, 

    Clover Product 

  4. Changing Payment Dates

    I think we should be able to change the date customers get charged. I run a wine club and sometimes my dates change for when I need to charge a customer. The only solution the customer service gave me was to end each individual persons subscription and then add them with the new date. Also if that is going to be the solution we should be able to have a way to do a mass add or delete to them.

    3 votes

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    0 comments  ·  Recurring Payments  ·  Admin →
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