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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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5 results found

  1. Search for Credit Card by last 4 digits

    25 votes

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    Back Log  ·  1 comment  ·  Other Payments Suggestions  ·  Admin →
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  2. Get the reason for failed transactions on dashboard.

    When a payment fails the merchants want to see why it failed with detail.

    7 votes

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    Back Log  ·  2 comments  ·  Other Payments Suggestions  ·  Admin →
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  3. Clover On-Line - Hosted Checkout

    We are trying to use Hosted Checkout so our clients have the ability to pay an invoice on-line at their convenience. The button on our website brings you to the "hosted checkout" which requires the user to in-put their name as well as their credit card info. HOWEVER, the name is not transmitted with the payment information. How are we to know who's paying us?????

    6 votes

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    2 comments  ·  Other Payments Suggestions  ·  Admin →
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  4. Expired Authorizations

    Expired Authorizations should be moved to a separate list so when I view my Authorizations, only active ones are listed together. And I agree with the other recommendation that there be a notification when an authorization is about to expire.

    3 votes

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    Back Log  ·  0 comments  ·  Other Payments Suggestions  ·  Admin →
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  5. Need to stop Manual Card Transaction on clover Mini

    Need to stop Manual Transaction on clover Mini. Clover Mini has this option but it does not working at all. Even though I can turn off the Manual Transaction on my device actually its not turning off. I can still get an option to make transaction manually. Please fix this ASAP.

    2 votes

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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    Back Log  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This is under review and in our backlog. Please be advised that the employee permission is linked to the manual transaction app only, not the ability to manually key a transaction.

    Thanks,
    Clover Product

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