Restore ability to add more than 24 characters to DBA
We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit
Tony Brookman
shared this idea
Hi Tony - What platform you are looking for this change.
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Hello - Can you share more details on this request. Which platform you are referring to in the above feedback.
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Sarunas Griganavicius commented
Our merchant dashboards were recently updated. Thank you, the MID is now visible on the Business Information page on Dash 3 making it much easier for merchants to access their information.
But now, the business name field is limited to 24 characters. PLEASE-- not all business names are McDonald's or Pepsi or Home Depot or Amazon. 24 characters is not sufficient for business names.
If more than 24 characters cannot be accommodated, then please create a feature to allow customization of the payment receipt in order for a business to be able to show its full business name on receipts.
Thank you . -
Hi. For context, one of the newest merchants to sign with us is NFVZ9387TPNJ1 and they have a longer DBA than is allowed. Also, for clarity, we've only noticed this on newly boarded merchants in the last few days.
