51 results found
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App compare last year data
When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…
4 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
4 votes -
sales tax
third party online sales and sales taxes should be excluded on the report, or reported separately because they pay the taxes, so i get the clear picture of taxes owed to state, county and city, right now its included in the total sales.
4 votes -
Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…4 votes -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
4 votes -
Cash transactions included on server report
Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.
3 votes -
daily sales reporting
Limit the time frame an employee can view sales from a previous day.
3 votes -
Shorten the Daily Report
Both of the End of Day reports are simply WAY TO LONG. It wastes a ton of paper. I only need a few figures from the report. Amt Collected, Tips, Total Credit Card Amt, entries for amounts taken out of the drawer (Payouts, tips, etc). I HATE THE NEW REPORTS - WAY TOO MUCH INFO just to check up the drawer.
3 votes -
Itemized reporting that breaks out which employee did what on the checks.
Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.
3 votes -
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Shift reports in Clover need to print detailed sales for the employee that include tip as well
I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts
2 votes -
Cash income
In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts
2 votes -
Sales Activity Report Headers
Add the cash rendered amount to the column header in Sales Activity > Transactions report so we can easily identify potential theft or expectations for the till at shift changes. Or offer the ability to customize the headers of the Sales Activity reports like we can with Inventory
2 votes -
Profitability by Table
Looking to see if Clover can create a profitability report by table for restaurants. This way, I can see which tables are less profitable than others.
2 votes -
Ability to Filter Tips by Date
We have a few locations that would love to be able to filter the Tips app by date.
We have a bar that checks all tips entered the prior night for accuracy before they manually settle the batch. This helps prevent calls from customers due to tip entry errors. They would love to only see the tips from a specific date or yesterday.
Thanks!
2 votes -
Report
I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.
2 votes -
Reporting Functionality-Export Payments
Under Transaction, an option is available to export Payments but the pre-configured report generated does not allow for user configuration/modification changes to capture additional data fields for data that is captured on the customer receipt.
Additional fields required Item, Price, Categories, Modifiers.
It seems a custom report is required but Clover Support can only suggest submitting request via User Voice instead of creating a support ticket. This should be an easy ask.
2 votes -
Inconvenient for Franchise business
Hi,
We own a franchise business and have realized that the Clover POS system is not very franchise-friendly. For example, the reporting feature could be improved. It would be great if the POS had a function that automatically calculates cash deposits. I know there is a cash deposit category, but it’s not sufficient for our needs. Additionally, when updating the menu, I have more than 30 accounts under my master account. While we can switch between accounts easily, it would be much more convenient if we could update the menu across all accounts at once, as we manage the franchise…2 votes -
Sales Overview Bulk Reporting
When running Sales Overview reports there needs to be a way to choose multiple employees at once to export, so they are in one file and separated into different tabs. Currently I have to run individual reports for each employee then combine them into one Excel spreadsheet so they're on their own tabs.
2 votes -
Card type
Submitting a request for the Card Type to be put back on the Employee Overview report within the Reporting App on the device. This is an issue for restaurants!
Thank you!
2 votes
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