5 results found

1. Different Menus for Clover Dining Table QR Codes

   We want the ability to have the (Clover Dining) Table QR Codes to point to different menus. The use case is that when people are dining in we want to allow them to order pastries like croissants. However, if they order online via direct link to the clover menu, or 3rd party, they should not be able to order pastries. Another example would be alcohol, can't have people ordering that online, because they must be in-person to check ID.

   Perhaps there could be a separate Menu Channel for each table in Clover Dining. Or at least a separate Menu Channel for QR Code Menus. That way you can easily assign a Menu in https://www.clover.com/menus/m/xxxxx to the QR Codes.

   We want the ability to have the (Clover Dining) Table QR Codes to point to different menus. The use case is that when people are dining in we want to allow them to order pastries like croissants. However, if they order online via direct link to the clover menu, or 3rd party, they should not be able to order pastries. Another example would be alcohol, can't have people ordering that online, because they must be in-person to check ID.

   Perhaps there could be a separate Menu Channel for each table in Clover Dining. Or at least a separate Menu Channel… more

   12 votes

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   1 comment  ·  Menu  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminMenu Management Product (Principal Product Manager, Clover) responded

   Hello,

   Thanks for reaching out to Clover. This is a valid use case and we will consider this for further review.

2. Dayparting

   Now that we have Dayparting for our menus, we need to have the same ability to work with the pickup services like DoorDash, Uber Eats, Grub hub and all others.

   7 votes

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   Under Review  ·  2 comments  ·  Menu  ·  Delete…  ·  Admin →
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3. Menu Hours for Online Ordering

   We need to be able to add Breakfast Menu Times to our Cafe hours.  Hope House Cafe.
   We use online ordering and Doordash options, but are not able to enter hours and have this option available for online ordering.

   We are currently having to manually enter and remove them daily for Breakfast Menu ITems.

   6 votes

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   0 comments  ·  Menu  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminMenu Management Product (Principal Product Manager, Clover) responded

   Hello, Thanks for reaching out to Clover. We are working with our online ordering partners like Doordash to get this feature out to you. Thanks.

4. Kiosk Items and pricing should not be grouped with Online

   I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to prevent kiosk items priced differently to show up online. We cannot upcharge our customers who uses the kiosks instore. There should be a button that allows different pricing insertion for online, kiosk, or pos all within a item creation. This is a huge problem as I do not know how I can use the Kiosk station without having customers scroll through an endless item list with no categories to easily find their items. Please fix this prompt. There is never a reason to have a kiosk separated from the store itself such as a flex. Please please fix this issue as we do not know how to use the Kiosk now. Thank you

   I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to… more

   5 votes

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   1 comment  ·  Menu  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminMenu Management Product (Principal Product Manager, Clover) responded

   Hello, Thank you for your feedback. We will evaluate this and come up with a solution that works for you.

5. Need ability to "Edit Menu Prices" for selected items

   Need ability to "Edit Menu Prices" for selected items not just the entire menu. We have a menu that is marked up by 30%. When I add a new menu item, it is not marked up and there is no way to do it, other than duplicating the item. Now you have 2 items to manage for 1 item. Ideally would like the "Edit Menu Prices" feature to be applied to only the selected items.

   2 votes

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   0 comments  ·  Menu  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminMenu Management Product (Principal Product Manager, Clover) responded

   Thanks for reaching out to Clover. We acknowledge your need and will review it. In the mean time, you may want to try this work around. When you add a new item into the menu (that already had a price adjustment), you can change the item price of only that item within the menu so that it is in par with your menu mark up price.