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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

How can we improve Retail?

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4 results found

  1. Reporting more detailed for loyalty/gift cards.

    Merchants need to be able to see the taxes collected when a customer pays with a gift card.
    As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
    Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting

    6 votes

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    0 comments  ·  Reporting  ·  Admin →

  2. Bring back the ability to uncheck "All Categories" in the item sales reporting!

    I have around 100 categories that I need to reference sales reports on and it used to be that I could go to the drop down and uncheck "All Categories" and then select the one I needed. Removing that option now means that I have to uncheck a hundred categories to isolate the one. Please replace the ability to uncheck all!

    5 votes

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    0 comments  ·  Reporting  ·  Admin →

  3. Need Item Sales report to show only the selected categories!

    Item Sales report should show ONLY the total of Categories selected, not the total of all items. And when printing, the names of categories and products don't show. Can you please fix it. The new upgrade makes all the information in a smaller screen. Can you change it back?

    4 votes

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    1 comment  ·  Reporting  ·  Admin →

  4. Filter category sales by payment type

    I am the Treausrer of a small nonprofit that supports a small public library in Oregon. Our nonprofit is transitioning from xxxx to Clover. Each Monday, I deposit the cash that we made during the past week by selling books, media and merchandise. From the Clover Reports, I have figured out how to determine the total amount of cash and card purchase made for each category type, but I am not able to determine how much of each category's weekly sales were cash and how much were by credit/debit card. In xxxx, I was able to use a filter by…

    1 vote

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    1 comment  ·  Reporting  ·  Admin →
    Completed  ·  AdminPatrick Mottram (Admin, Clover) responded

    Thanks for your feedback. It appears that your request is solved for by the Tender Types report in the dashboard - more details here: https://www.clover.com/en-us/help/filter-transactions-by-tender. Let us know if you still have questions.

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