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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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8 results found

  1. Convenience fee as a percent, not a flat amount .

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Clover GO had an update that clearly segments inactive/closed Clover accounts so that a merchant only selects from their list of active accounts. We're requesting the same segmentation be available on the Dashboard so merchants do not have to rename old accounts ("old," "do not use," etc) and inevitably end up logging in to an inactive account, making updates, then get frustrated when they realize it was on the incorrect account.

    1 vote

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  3. When we use the register app, it takes too long in between customers. We want the option to eliminate the 'Thanks for Visiting' page after they choose wheter or not they want a receipt. Thanks

    1 vote

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  4. – Telecheck Higher ACH Limit – We need Telecheck to support a limit higher than $5000 quicker than before 6 months of processing. We’d like Telecheck/Clover to allow us to submit supporting documents to approve a higher than $5000 limit for ACH immediately. This will help us support our larger customers who have this need without additional steps/products for the client.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.

    However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:

    The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.

    1 vote

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  8. We should be able to set the same customer facing business name (the one that appears on receipts) for all of our facilities and differentiate the internal account name (what we look at when selecting which of our accounts we want to update). When you go to Zara, it says Zara on the receipt no matter which location you go to. There are no other details regarding location, etc.

    1 vote

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