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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

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2 results found

  1. rewards

    Can you change the way points are awarded? Currently, it appears as though the customer is awarded points based on the post tax sale amount. For example, if a product is $39.99 plus tax the final amount is $43.19 and the customer is awarded 43 points. Our reward program gives customers $5 in credit once they reach 100 points, but customers are being rewarded for the tax so they are receiving 8% extra point due to the tax. I'd like to see the amount they awarded based on the PRE-TAX amount. We are essentially giving away 5% from our bottom…

    1 vote

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    Completed  ·  0 comments  ·  Customer Engagement  ·  Admin →

  2. CHANGE CUSTOMER APP BACK TO LAST VERSION ASAP!!

    THE NEW CUSTOMER APP UPDATE HAS TOTALLY MESSED UP OUR BUSINESS. We can no longer find customers buy the company name. We have to know the customers first and last name. If we start typing a name, it no longer populates. When we type the customer name, everyone with either the first or last name comes up and we have to scroll through records to find the correct one. Also, even if we do not want a customer card, if a customer uses a credit card for payment, it automatically creates a customer card and now we have hundred of…

    1 vote

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    Completed  ·  0 comments  ·  Customer Engagement  ·  Admin →
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