10 results found
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Restore ability to add more than 24 characters to DBA
We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit
10 votesThank you for submitting your Idea to UserVoice.
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Two Factor Authentication - Options
Include alternative options for 2FA, like email when logging into the dashboard for the first time. International clients aren't able to receive SMS Text as international/country codes aren't listed on the drop down. Specifically need to add Palau 011680 as a option.
7 votesThank you for submitting your Idea to UserVoice.
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Software for different vertical markets. Dental is one! if we can integrate with any number of Dental softwares, it would be a game changer
We need software integration for many vertical industries! Dental is huge! The medical market is huge! Software Integration!!!!!! On the Omaha Platform!!!!
2 votesThank you for submitting your Idea to UserVoice.
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admin or manager can't delete employee
Restore the functionality for administrators or managers to delete employees from the dashboard.
2 votesThank you for submitting your Idea to UserVoice.
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Option to Remove quantity feature on the published website page
Description: Option to Remove quantity feature on the published website page.
Currently, when customer access the merchant's online ordering website. Click on an item. Select Breakfast, and then clicked 2 Eggs Breakfast w/ Meat. A popup box associated with 2 Egg Breakfast w/ Meat. Select, for example, Wheat. The Customer gets the option to add & subtract the item quantity.
This merchant advised Wheat bread is added to the meal, not an individual purchased item. So they want an option to hide/remove the quantity feature for all menu items.
1 voteThank you for submitting your Idea to UserVoice.
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option to send receipt as text on Virtual Terminal
When processing a payment on the virtual terminal it should have an option that is built in to the initial transaction to send the receipt as a text or via the email
1 voteThank you for submitting your Idea to UserVoice.
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click to call me option
The call to edit feature should give the option to route us to the correct department for the feature on the dashboard that needs to edited.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Database Functionality
On Clover Merchant Portal:
- button to import .csv file to batch overwrite customer data
- button to intelligently merge duplicate customer entries
- button to delete customer entries that match batch criteria (e.g. "MANUALLY ENTERED")
- button to automatically batch rewrite customer name fields with correct capitalization instead of all caps
- intelligent backup system for customer database (at very least, revert to previous version upon .csv import - while keeping entries from new customers generated externally in the meantime)some context: we've had clover system for years now, and it's served us well. This past year, we've begun…
1 voteThank you for submitting your Idea to UserVoice.
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Add or Modify Customer Fields
It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard Access at ISO/Sales Office Level
I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.
1 voteThank you for submitting your Idea to UserVoice.
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