17 results found
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EBT eligible items
In order for Clover to work in grocery or C Store, we must have the ability to separate EBT eligible items in Clover and automatically remove taxes on those EBT items when someone is paying with EBT. Then, they should have the option to pay for the rest of the non ebt items with another form of payment. Otherwise it is a manual process of creating two orders.
8 votesThank you for submitting your Idea to UserVoice.
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Sales Tax changes
I have two devices on my account. However, when I work a festival in another town, I'd like to keep my menu the same, but apply the correct sales tax for the location that I'm selling my products. Right now when I go off site to a different town, and I put in the new sales tax, but I have click on the Default Check box for it to apply to my device. The main problem, is that once I do this, it changes the taxes to my other devices so the sales tax is incorrect at my home location.…
3 votesThank you for submitting your Idea to UserVoice.
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Assign Taxes by Order Type
allow taxes to be assigned based on order type. Example all to go orders are not taxed, all dine in orders are taxed
2 votesThank you for submitting your Idea to UserVoice.
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taxes applied to discounts
We need our Clover discounts to calculate on the Gross sale amount (pre-discount) not the net sale after the discount. This is a state requirement and I cant get it changed. IT remoted in to our divice and could not fix it either. How to I change how the tax is calculated when a discount is given?
2 votesThank you for submitting your Idea to UserVoice.
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Exclude tax from tip calculation
Clover currently calculates the tip suggestions on the total, including taxes. There should be an option to show tip suggestions based on total BEFORE taxes. Customers shouldn't be forced to tip on taxes...
2 votesThank you for submitting your Idea to UserVoice.
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Automatically calculate Ontario POS rebate on qualifying prepared food/ beverage items
Ontario provides a point-of-sale rebate of the 8% provincial portion of the HST for all Ontarians on specific items such as:
books
children’s clothing and footwear
children’s car seats and car booster seats
diapers
qualifying food and beverages
newspapersIn the food and beverage category, qualifying prepared food and beverages that are ready for immediate consumption and are sold for a total price of $4 or less are to be charged only 5% tax instead of 13%. because this tax rule is dependent on the subtotal of the whole order and not each individual item, it makes calculating the taxes…
1 voteThank you for submitting your Idea to UserVoice.
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"Remove Taxes" force a secondary popup to record a reason
can it be possible to tie "remove taxes" to include a popup that is required to be filled out why taxes are being removed?
Right now the Discount and Remove Taxes options are very close by. I think some employees will accidentally click "remove taxes" when trying to add a discount. This removes taxes but then they see that the discount isn't there they then go add the discount but do not add the tax back because they havent noticed that its being removed. To semi-solve this we have made it so that no one can remove taxes on an…
1 voteThank you for submitting your Idea to UserVoice.
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Settings-Change History
We needed to identify which Clover admin-user account changed the sales tax setting to 0% prior to opening our restaurant. (Clover support directed me here)
Please add a time/user-stamped log for changes made. This has cost us $1,939.10 over 12 operating days, as sales tax was not collected. The worst part is we don't even know who to correct. This is an important CYA for Clover. Yes, this will take up some cloud data (.txt/.md logs) and cost a bit. This can be used however to point fingers away from Clover and instead to the correct individual who made the…
1 voteThank you for submitting your Idea to UserVoice.
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TPS tax only option in Quebec is a must
AN ABSOLUTE MUST IN QUEBEC!!! Add optional sales TAX button in addition to : Taxable, non-Taxable and prescription like I have in my pharmacy. I need the option of TPS only as Quebec has abolished TVQ on many items as of July 15 2026. I have no product inventory and no POS system in my pharmacy as I am too small and creating a list is impossible. We select ourselves the sales tax option as we enter price manually
1 voteThank you for submitting your Idea to UserVoice.
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NEW REQUIREMENT FLORIDA- TAXABLE SERVICE CHARGE ADDITIONAL CHARGES
In the state of Florida, it is required to tax service charges, additional charges, and gratuity. Service Charges, additional charges, Gratuities must be taxable. It is a requirement.
1 voteThank you for submitting your Idea to UserVoice.
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Quickbooks Sync
The sales entry that gets pushed out of clover properly picks up the GST and PST if you set it up correctly but seems to be missing the GST and PST Sales line tag's so that when you utilize the sales tax modules within QBO for filing it doesn't pick up the amounts. You need to fix the data or the journal entry that gets pushed in order for it to properly be recognized on the QBO side so the filings are accurate.
1 voteThank you for submitting your Idea to UserVoice.
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Permissions: Removing Taxes
Clover must create a permission where only Managers and Admin's can remove taxes from orders. This will reduce employees from making Tax decisions.
1 voteThank you for submitting your Idea to UserVoice.
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Dynamic Taxing
When only alcohol is purchased from a bar or restaurant there is no tax added but when they order alcohol and food the alcohol gets taxed also
1 voteThank you for submitting your Idea to UserVoice.
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2 taxes for Virtual Terminal and Payment Links
The Clover Virtual Terminal (VT), and Payment Links, do not allow for 2 taxes - for example GST and QST in Quebec - to be selected. This is a headache for merchants who wish to have correct reporting regarding both federal and provincial taxes in Canada, and particularly frustrating since our POS does allow for two taxes. Here's a summary:
The Virtual Terminal – whether for manual entry, invoice, or otherwise – only allows for 1 tax type to be added, not 2. The workaround is to create a single tax type and call it TPS & TVQ and add…
1 voteThank you for submitting your Idea to UserVoice.
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Show two taxes on register
Merchant needs to show two different taxes. Works well, except on Register is shows the total, not broken down by type.
1 voteThank you for submitting your Idea to UserVoice.
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Multi-State Taxes
For itemized invoices, I have a merchant who is mobile and does business in different 2-States. In the dashboard, please allow merchants to toggle in-between the different sates so merchants can apply the correct State taxes.
1 voteThank you for submitting your Idea to UserVoice.
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When tax is removed from an order, please keep the tax $0 on the printed receipt
When we remove the tax from an order, it removes the tax on the receipt entirely rather than showing that $0 was collected from tax. Please include tax on the printed receipt as $0 when tax is removed from an order
1 voteThank you for submitting your Idea to UserVoice.
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